Windows 10: KERNEL_SECURITY_CHECK_FAILURE when installing Potplayer64

Since preforming both a fresh install and a Reset of Windows 10 I have been getting a BSOD every time I try to install the 64 bit version of Potplayer. The 32 bit version installs correctly though.

I saw some previous posts that mention a graphics driver problem, and I am able to install the x64 version if I disable the Nvidia driver. I have tried to clean install and used the Display Driver Uninstaller from Guru3d, but it still crashes.

DM Log file attached.

Attachment 57264

:)

 

Video Players crash in Windows 10

So I reinstalled Windows and it worked fine for 2-3 days, then I installed the latest updates from Microsoft and the players crash again, same logs from Event Viewer:

Faulting application name: PotPlayerMini64.exe, version: 0.0.0.0, time stamp: 0x550bde3b

Faulting module name: PotPlayer64.dll, version: 1.6.55390.0, time stamp: 0x55b1ccdc

Exception code: 0xc0000005

Fault offset: 0x000000000037e165

Faulting process ID: 0x228c

Faulting application start time: 0x01d0cfb871aabf18

Faulting application path: C:\Program Files\DAUM\PotPlayer\PotPlayerMini64.exe

Faulting module path: C:\Program Files\DAUM\PotPlayer\PotPlayer64.dll

Report ID: ead1f6a2-d594-467f-9f25-f0c63c5054ff

Faulting package full name:

Faulting package-relative application ID:

Faulting application name: PotPlayerMini64.exe, version: 0.0.0.0, time stamp: 0x550bde3b

Faulting module name: PotPlayer64.dll, version: 1.6.55390.0, time stamp: 0x55b1ccdc

Exception code: 0xc0000005

Fault offset: 0x000000000037e165

Faulting process ID: 0x1420

Faulting application start time: 0x01d0cfb79fa48b41

Faulting application path: C:\Program Files\DAUM\PotPlayer\PotPlayerMini64.exe

Faulting module path: C:\Program Files\DAUM\PotPlayer\PotPlayer64.dll

Report ID: 866af37d-a77e-4341-9fe4-9fb057238710

Faulting package full name:

Faulting package-relative application ID:

This is quite annoying, I know stuff like this happen with a new system, but this is ridiculous.

Not to mention the Event Viewer logs look horrible, errors after errors, when for example on Windows 8.1 my machine was stable at 10 score in Reliability Monitor.

Anyone has any ideas?

PS: Same error does appear in all video players...... not just that one from the above logs..

 

"Kernel_security_check_failure" message. Windows 10.

Since installing the free upgrade to Windows 10 from 7 my usb webcam wont work. when I try to use it I get a "Kernel_security_check_failure" message. How can I fix this?

 

Hi buzzardrock,

Welcome to the 10forums.

Are you using both your GPU's (i.e. switching)?

 

In the Nvidia Control Panel "Prefered graphics processor" is set to auto-select, so I assumed my laptop would use integrated until I ran a game or other graphics intensive program. Right clicking the Potplayer setup file shows that the integrated processor is default. I ran the setup with the high performance processor and still a bsod.

In case it's important, these crashes started when I installed windows 10 on my new ssd. Potplayer worked when I had windows 10 on my previous hard drive.

Attachment 57541

 

Please make sure you are using 1 GPU the whole time.

Please check your manufacturer for driver updates for the audio.

Is the firmware for your SSD updated?

 

I already installed the audio drivers from the manufacturer page.

I didn't even think about a firmware update for the ssd, so I did update that. Running the setup file still caused a bsod.

I tried reinstalling the Nvidia drivers using the DDU tool from Guru3D to uninstall, and then set my preferred graphics processor to integrated in the Nvidia control panel. The PotplayerSetup64 successfully installed, but when it tried to download additional codecs there was another bsod.

I'm not sure if that is what you meant by use only one GPU.

Attachment 57587

 

Use either the Intel GPU OR the Nvidia GPU, that is what I mean with use only one GPU, hope that is clear.

Regarding the audio drivers, when have you updated the Creative drivers?

If you changed the GPU setting BEFORE trying to update the SSD firmware, try to update the SSD firmware again.