Windows 10: Key Input Issue in Windows Apps

Good afternoon everyone, first post here so I apologize if I miss some important info..


This afternoon I noticed that my "6" key would not input into my device on certain applications.

For example, in OneNote the "6" key doesn't input anything, including the "^" character. But in Chrome (I am typing this in Chrome) everything works fine.

I have also plugged in an external keyboard. Interestingly enough the keypad "6" worked, but the number row "6" did nothing.

I have updated my BIOS, restarted my computer, and nothing seems to be fixing the issue.


Please let me know if anyone has suggestions.


XPS 13

2016

Windows 10 64bit


Thanks!

Alex G

:)

 

Input language English, Keyboard German

Hi,



I realize that you are facing the issue with the Keyboard layout in Windows 10, let me assist you.

This issue might occur if the input method settings are not configured properly.

I suggest you to follow the below steps and check if it helps.

• 
  Press Windows key + X key and select
  Control Panel from the menu.
  
• 
  Click on Clock, Language, and Region option.
  
• 
  Click on Language and click on
  Advanced settings in the left pane.
  
• 
  Select the required input in the drop down menu under
  Override for default input method.
  
• 
  Click on Save.
  

If the required language is not listed, follow the steps below to add the required language and then perform the above mentioned changes.

• 
  Press Windows key + I
  key and select Time & Language.
  
• 
  Click on Region & language in the left pane, click on
  Add a language and select the required language from the list.
  
  
  

Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be glad to assist you.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 People App

I would suggest you to run the below steps and then follow the suggestions provided by Aswin and check if it helps.

Run the inbuilt windows app troubleshooter and check if it helps.

• Press Windows Key+X.
• Click Control Panel.
• Select Troubleshooting.
• On the left pane, click on View All.
• Click on Windows Store app to run the troubleshooter and follow the on-screen instructions.

If the issue persist, I suggest you to reset Windows Store cache and check. Follow the steps:

• Press Windows Key+ R.
• Type wsreset.exe and hit
  Enter.

Please reply us on the status of the issue to assist you further.