Windows 10: Keyboard and cursor not responding

Please I need help... I just updated my keyboard driver only for me to restart my PC, my cursor is not showing and my keyboard is not responding my PC is password protected so no way for me to finish boot and access device and drivers

:)

 

keyboard is not responding

Hi,

Thanks for the update and response.

Follow the below steps and check if it helps.

I would suggest you to use the On Screen Keyboard by click on Ease of access login to the computer and then follow the below methods.



Uninstall keyboard driver and install the latest drivers from the manufacturer website.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right on the Keyboard driver and click on Uninstall.
• Install the latest drivers from the manufacturer website.

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

 

cursor dissappeared

Thank you both for your prompt replies, I tried all steps listed, some I had tries previously but I still tried them again, but still no cursor.

Do you have any other suggestions?

 

No restart button in task manager

another easy way to kill tasks, download and install Winaero Tweaker(free) and theres a setting to add a Kill non responding tasks using the desktop right click menu. When you place your cursor on the desktop anywhere and right click the option is at the top of the list, Very handy and you dont have to go through all those steps and well Winaero Tweaker has alot of cool Windows tweaks. Just posting a different suggestion, Im sure your ok with what was suggested here.