Windows 10: Keyboard and Mouse do not work in safemode

I told Windows 7 to boot into safe mode. Now the keyboard and mouse are not working. Because the keyboard and mouse are not working, I cannot login to tell Windows to boot normally. Thus I'm stuck in a loop. If I hit the reboot button on the PC and then choose start Windows normally, I still end up on a screen that looks like Safe Mode.

:)

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.

 

Networking in Safemode

I tried uninstalling and re-installing the adapter and it didn't work. I tried another suggestion I found doing a search. They suggested to click on the Network Icon before booting in to Safemode and connecting to the adapter. The only thing listed was Airplane mode. I guess Windows 10 will not initialize a wireless adapter in Safemode.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.