Windows 10: Keyboard and mouse stop working entirely after exiting bios

Discus and support Keyboard and mouse stop working entirely after exiting bios in Windows 10 Software and Apps to solve the problem; Hello, today I wanted to test out my b550 motherboard I haven’t used in a while, I made sure the cpu with intergrated graphics works and I also tested... Discussion in 'Windows 10 Software and Apps' started by Connor Harrison1, Dec 24, 2023.

  1. Keyboard and mouse stop working entirely after exiting bios


    Hello, today I wanted to test out my b550 motherboard I haven’t used in a while, I made sure the cpu with intergrated graphics works and I also tested the ram before hand, connected a functioning psu and a windows 7 hdd from a laptop, whenever I come out of bios, dosent matter where I go out of bios, the keyboard and mouse stop working entirely, is there a fix for this?

    :)
     
    Connor Harrison1, Dec 24, 2023
    #1

  2. Mouse/Keyboard work in BIOS, they do not work once computer boots

    I have been using computers for over 25 years now, and I have never run across a problem like this. Backstory: I built my current PC about a year ago. Everything worked perfectly until about 5 days ago. At that point, it needed to restart. I restarted it, and upon boot neither the mouse or keyboard would respond. I tried a different mouse and keyboard, they did not work either. I tried both of the mice and keyboards with another PC, and they worked fine. This absolutely rules out the problem being the inputs.Then, I noticed that the mouse and keyboard do work in BIOS. However, after exiting BIOS and booting, they stop responding altogether. I have gone into system recovery countless times and tried literally every recovery option listed, to no avail. Any suggestions to help would be GREATLY appreciated. For the past 5 days I have literally had a $3000 paperweight.
     
    JamesKBoyd, Dec 24, 2023
    #2
  3. Wired Keyboard and Mouse Stop Working - Windows 10

    Wired Keyboard and Mouse Stop Working - Windows 10
    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Dec 24, 2023
    #3
  4. Keyboard and mouse stop working entirely after exiting bios

    Wired Keyboard and Mouse Stop Working - Windows 10

    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Dec 24, 2023
    #4
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Keyboard and mouse stop working entirely after exiting bios

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