Windows 10: Keyboard and Mouse stop working immediately after boot.

Help, I am having this issue,


Please respond if you know why this is happening, or how to resolve the issue:


Just recently, a few days ago I switched on my PC and began the process of starting it up; throughout the BIOS screen and boot process all was well and good, up until I had reached the sign in page. I noticed that immediately after finishing up in the BIOS and booting windows, the lights on my keyboard and mouse had turned off while I was at the sign in page, from this both keyboard and mouse were unable to process any inputs and I couldn't log on to my pc or interact in any way. The only solution I found so far was to reset my pc and reinstall windows using a recovery USB.


After resetting everything was working well until I went to restart my PC because of some audio issues I was having; but as soon as I restarted my PC, it immediately stopped working properly and I had the same issue happen again.


I don't know why this is happening but it has led to me reinstalling Windows 3 separate times now. Along with this, when troubleshooting in the recovery menu from my USB, the auto repair function wouldn't work, and I couldn't uninstall the most recent feature and quality updates.


If you have any idea what's wrong, or how to fix it, please resond.


Keyboard and Mouse:

K: Redragon K552 KUMARA

M: Razer DeathAdder Elite


Also, not sure if this is important, but the storage device I boot from is a Samsung SSD.

:)

 

Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.

 

Mouse/Keyboard work in BIOS, they do not work once computer boots

I have been using computers for over 25 years now, and I have never run across a problem like this. Backstory: I built my current PC about a year ago. Everything worked perfectly until about 5 days ago. At that point, it needed to restart. I restarted it, and upon boot neither the mouse or keyboard would respond. I tried a different mouse and keyboard, they did not work either. I tried both of the mice and keyboards with another PC, and they worked fine. This absolutely rules out the problem being the inputs.Then, I noticed that the mouse and keyboard do work in BIOS. However, after exiting BIOS and booting, they stop responding altogether. I have gone into system recovery countless times and tried literally every recovery option listed, to no avail. Any suggestions to help would be GREATLY appreciated. For the past 5 days I have literally had a $3000 paperweight.

 

Wired Keyboard and Mouse Stop Working - Windows 10

I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.