Windows 10: Keyboard and mouse wont work on login screen

It is as the title says, i cant use my keyboard or my mouse therefore not allowing me to do anything at the login screen

:)

 

Login in prompt will not show, keyboard and mouse wont work.


I'm stick on the below screen. My keyboard and mouse will not respond. I don't get a login prompt. The time is correct and the little icon in the bottom right indicates if my Ethernet cable is connected.




I had Window 7. I used the microsoft provided upgrade to install windows 10. The process seemed to have completed successfully. I was able to get a login prompt once and successfully logged in. I opted to not send any information to microsoft at the initial propts. I got to my desktop, everything seemed to be working ok. I thought there were a few startup apps I didn't need in my tray. So I turned off auto startup on login for OneDrive, Skype, and my logitech camera. I restarted and now I get stuck at this screen.

The time updates correctly over time, its not frozen. I can plugin/unplug the Ethernet cable and the little icon in the bottom right will change to indicate if it has internet. I can press the power button on my computer and it correctly interprets that as a shutdown command and it gracefully shuts down.

My mouse/keyboard wont work. They used to work fine. I am able to use the mouse/keyboard in my BIOS with out a problem. However the moment the system starts to load, the lights on my keyboard and mouse go out and they become unresponsive. I tried various combinations of pluging the USB keyboard/mouse into different ports. I tried using different mouses and keyboards. I tried disabling legacy USB support in the BIOS. Nothing helps.

I tried getting into safe mode but can't. Most solutions to get into safe mode require your system to already be working correctly. Holding F8 or F8+Shift don't help.

I'm currently installing windows 10 on my lap top so I can try to create a restore disk. Which should then allow me to go into safe mode and try to repair what ever has gone wrong.

My computer is sporting an i7 with 16 gigs of memory. I use a 128gb SSD for my system and have 3 other hard drives for various data storage. No other OS installed. The computer has been functioning fine for the last two years.

I'm a software engineer with 5 years of professional experience and I've been building my own computers.

 

Login in prompt will not show, keyboard and mouse wont work.

Try powering off the router and then boot.

 

mouse and keyboard not working

When i open my computer the mouse and keyboard wont work like the mouse wont show up on screen and cant be used, when i check the bottom of the mouse the red light is not on and for the keyboard i use to press space to go into the login screen to login but
it didn't work so do anyone know whats wrong