Windows 10: Keyboard Brightness Issues

I with my most recent update, for my hp pavilion notebook, my brightness keys on my keyboard stopped functioning. I can change the brightness through the settings on my computer, but not through the keyboard. As far as I am aware, that is the only thing that is not functioning on my keyboard. Is there any way I can fix this problem?

:)

 

Brightness issues

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with Brightness settings after upgrading to Windows 10 in the system.

I certainly understand your concern and will try my best to help you.

There is a possibility that this issue might have occurred due to incompatible or corrupt display drivers or the brightness settings are not correct in the system.

I would suggest you to try the following methods and check if it helps.

Method 1:

To check for the brightness settings, please follow the steps given below and check if it helps.

• 
  Press “Windows + C” keys on the keyboard.
  
• 
  In the search box, type
  Power Options.
  
• 
  Click on Power options, and under any plan, click
  Change plan settings.
  
• 
  Click Change advanced power settings.
  
• 
  In the list, expand Display, and then expand
  Enable adaptive brightness.
  
• 
  To turn adaptive brightness on or off when your computer is running on battery power, click
  On battery, and then, in the list, click On or
  Off.
  
• 
  To turn adaptive brightness on or off when your computer is plugged into an outlet, click
  Plugged in, and then, in the list, click On or
  Off.
  
• 
  Click Apply. Click
  OK.
  

If the issue persists, follow method 2

Method 2:

Step 1:
Update the Display driver.

Please follow the steps given below to update the display driver.

• 
  Press Windows key + X when you are at desktop.
  
• 
  Select Device Manager.
  
• 
  Expand Display adapters.
  
• 
  Right-click the display driver and click
  Update Driver Software.
  
• 
  Select Search Automatically for Updated Driver Software.
  

Step 2:

Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• 
  At the Start screen, type Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  

Also see: Download and install drivers

http://windows.microsoft.com/en-ca/windows-8/all-drivers

The above steps holds good for Windows 10 as well.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

brightness issue of my windows 10 pro

Hello Adityaattri,

As you are facing issues with changing the brightness on your device after upgrading to Windows 10, do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Were you able to see any error message/ error code with this issue?
• Have you tried to install all the pending updates for drivers and Windows Updates on your device?

This issue might have happened due to corrupted/ outdated drivers.

I suggest you to refer to the below Microsoft article, try the troubleshooting steps suggested to change the brightness and check if it helps.

Adjust your monitor's brightness and contrast


Hope it helps. Get back to us with an updated status of changing the brightness and required information for further assistance.

Thank you.

 

Issues with brightness and mouse

Hi Austin,

I realize the inconvenience that you are facing with Windows 10 and will certainly help you.

Before assisting you further, I request to provide information on the following questions:

• 
  Could you tell the make and model of the system?
  
• 
  In which game does the issue persist?
  
• 
  Does the issue persist while pressing Alt + Tab keys without playing the game?
  

However I suggest you to follow the steps mentioned below and check if it helps:

Method 1: Perform all
Windows updates (Including all pending updates)

Note: Start Icon >
Settings > Update and Security >
Windows update > check for updates


Method 2: Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system. I suggest
you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• 
  Press Windows
  logo key on the keyboard, type troubleshooter and select the top most search result.
  
• 
  Click on View all
  from left side panel of the screen.
  
• 
  Select Hardware and Devices,
  click on Advanced option and check Apply repairs automatically
  option.
  
• 
  Follow the on screen instructions and wait for the troubleshooter to complete.
  
• 
  Check for the errors displayed, close the troubleshooter window and check if the changes are effective.
  

Method 3: Install and use
Microsoft Basic Display adapter.

Please follow the steps given here to update the drivers:

• 
  Press Windows +X key on the keyboard.
  
• 
  Select Device Manager.
  
• 
  Find and Display adapter and expand it.
  
• 
  Right-click the Display adapter drivers, and click Update driver software.
  
• 
  In the resulting interface menu, select
  Browse my computer for driver software.
  
• 
  Select Let me pick from a list of device drivers on my computer.
  
• 
  Under the Show compatible hardware menu, select
  Microsoft Basic Display Adapter from the list.
  
• 
  Select Next to continue.
  
• 
  And also update the graphic driver from Device Manager.
  

Windows will automatically install the selected driver and then it will return to normal. Restart the computer and check if it helps.

I also suggest you to refer to the following Microsoft article on screen brightness:

http://windows.microsoft.com/en-my/windows-10/change-screen-brightness

Method 4: Update the device driver from Device manager by following the steps below and check if the issue is resolved.

• 
  Press Window logo + X keys on the keyboard and select
  Device manager from the context menu.
  
• 
  Expand Mice and other pointing devices for mouse drivers.
  
• 
  Right click on the driver and select
  Update this software option from the context menu.
  
• 
  Follow the on-screen instruction and wait for the update to complete.
  
• 
  After the update is complete, check if the changes are effective.
  

Do get back to us if you still face any inconvenience with brightness and mouse. We will be glad to assist you further.

Thank you.