Windows 10: keyboard disconnection log

My sons Keyboard and mouse were stolen form his computer room, they were connected to his pc at the time, windows 10. is there a way to find out when they were disconnected? windows event log was not enabled at the time. looking for other options.

:)

 

USB keyboard disconnects when holding any button down

Hi,

Thank you for contacting Microsoft Community.

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to try the following steps and check if it helps:

• The USB connection may be loose. Try unplugging the keyboard, and then plugging it back in.
• Plug the keyboard into a different USB port.
• If your keyboard is plugged into a USB hub or USB switch box, try removing it and plugging the keyboard into the computer.
• Unplug other USB devices that are not in use.
• Try the keyboard on another computer to verify it is working correctly

Method 2: Also I suggest you to uninstall and reinstall the usb keyboard drivers as below and check if it helps.

• Press Windows+X and go to device manager.
• Then expand keyboards and right click on the driver.
• Then click on uninstall and restart the computer.
• It will be reinstalled automatically and check if it helps.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

keyboard is not working on Windows 10.

I have done all suggested steps and additionally was on the phone with Microsoft support for 2 (yes TWO) hours after a 4 (YES FOUR) hour call-back wait, and support could not fix the issues that were the result of an MS 10 update. The MS SUPPORT PERSON, AFTER
2 HOURS, TRIED TO TRANSFER ME TO SOMEONE WITH MORE EXPERIENCE WITH ON-SCREEN KEYBOARDS UNDER MS 10, BUT WE WERE DISCONNECTED. I am now waiting another 4-5 hours for ANOTHER call-back. EVen 2 restores did not work.

 

Keyboard not working

Hi John,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you

Based on your description, it looks like the user profile is corrupted. I would suggest you try on-screen keyboard and check if you are able to log-in. Try the below provided steps:

• 
  On the bottom left corner of the User screen click on
  Ease of Access.
  
• 
  Click on On-Screen Keyboard.
  
• 
  And try to log-in.
  

Hope this information helps, post us with the status we will be glad to assist you.