Windows 10: Keyboard doesn't let me click certain buttons, when holding other certain buttons

Hey, so my keyboard used to work all fine and everything, but lately it has started being weird, I am unable to click the Number 4 while holding down WASD and some surrounding letters, I'm not sure why that happens and I haven't purposely changed anything to make that happen, It is a big problem because games like Apex you need to click the Number 4 to heal up, and for other games too, every other number works fine while holding down those buttons just not 4, I can hold 4 down when holding a letter like K and most other letters, just a few important ones I cant. I checked in Google Doc, and ot

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Extra keyboard buttons not working with certain programs

Hi Ralph,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if certain programs is supporting the new extra keys present in the keyboard.

To assist you better, please provide the information:

Have you tried to check configuration settings in the game settings?

If the issue is occurring with certain apps or programs, then the certain programs support the features avaialable on the Keyboard.

It may also be possible that the extra buttons is not supported on those programs.

Also please contact the manufacture of the keyboard regarding the inability to use the extra keys during certain applications or programs.

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Extra keyboard buttons not working with certain programs

I have a new computer running windows 10 and i got a nice keyboard. The keyboard has 8 extra buttons on the sides- a music-app shortcut, play/pause (works with itunes), volume buttons, etc.

They all work great and everything, but while in certain programs/games, they dont do anything. Not even the volume buttons. Keeping in mind they work just fine in some programs, as well as my desktop and stuff.

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Im wondering if theres something in the programs that are blocking the keys, or if its something i can change in my computer's settings. Thanks

 

Holding down keyboard buttons


Hello everyone.

I'm having an issue with a brand new keyboard on my PC. I recently bought Gembird KB-UMGL-01 keyboard and I'm having an issue when holding down a button. For example, whenever I'm playing World of Warcraft if I hold down W to walk forward it acts as if I'm pressing the button repeatedly. It's not specific to just some buttons, I've tried rebinding move forward to random keys and holding them down, same thing happens. I have also tried connecting the keyboard to multiple different USB ports on my PC, and the problem still presists. However, when I tried it on my laptop (also running Windows 10 pro) there was no issue at all.

I have checked manufacturer website, there is no drivers for this specific keyboard. I also tried googling about it, but the only things I managed to find are about specific keys (CTRL, Win, Shift etc.) acting as if they are stuck and the manual also doesn't say anything about this.

I hope that someone here can help me solve this. Thanks in advance.