Windows 10: keyboard doesnt work in windows 11 laptop

I've been using a mechanical keyboard for about a month when suddenly today it stopped working. The rgb on it still lights up showing there's no connection issues, and the keyboard even works in my different laptop. Also the keyboard doesn't even show up in my devices or device manager. I've had a few updates recently but I've already tried uninstalling the recent ones to no avail. Any help?my laptop model is ASUS TUF Gaming A15 FA506ICB_FA506ICB

:)

 

Laptop in-built keyboard not working in Windows 10

Hi Greg Carmack - Windows MVP 2010-19:

I followed your steps one by one and the problem still persists. I'm going thorugh the results of each step:

step 1) System Restore:

When the problem first appeared I tried a system restore, but the Recovery Wizard sent me to a screen where I had to type my password to approve the restore. Since I didn't have a keyboard and there was no on-screen keyboard option, I decided to do a full
PC Reset instead. The reset wiped all restore points that I could have had.

step 2) Update History:

Again, the full reset of Windows erased all update history, and I was left with the updates done during Windows installation. I think I acted to quickly when doing that reset, but I was desperate.

step 3) Device manager update driver.

This didn't work for automatic updates nor manual updates.

step 4) Roll back driver

Since I did a clean install of windows, it wasn't possible to roll back to the previous driver.

step 5) On-screen keyboard

On-screen keyboard does work.

step 6) Test it in repair mode

Did the repair mode and the problem persists.

step 7) Get it replaced

The laptop is not under warranty anymore and I don't think it's a hardware issue since the keyboard works perfectly in the BIOS screen.

step 8) Performing a power drain by unplugging everything and holding power button fo 30 seconds.

This didn't work.

step 9) Reset keyboard

This didn't work.

step 10) BIOS settings

There are not BIOS settings in my laptop that control the keyboard.

step 11) Windows 10 performance and install integrity checklist

Tried all steps in the checklist and nothing worked. I have done a USB clean install of Windows 10 and that did'nt work either.

step 12) Update BIOS firmaware

The BIOS has the latest update that appears in the manufacturer's website for my model. This didn't solve the keyboard problem.

step 13) Upgrade to the latest version of Windows 10

Already mentioned that on step 11, updated to version 1903 and that didn't work.

That's all. I still have an unopperative laptop keyboard. I have been comparing my laptop's device manager list with other laptop's and I found two things that are different so far:

- In my laptop's device manager, under Human Interface Devices, I have two listed devices which I don't know what they are. Both of them are called "HID-compliant consumer control device", both of them enabled and working. I only
have an USB mouse attached to my laptop.

- In the resources tab for the ps/2 keyboard device, there are only three resources: I/O Range 0060-0060,

I/O Range 0064-0064 and IRQ. Other laptops have more than three resources listed in this tab.

I should mention that my Synaptics touchpad doesnt work either, but I didn't notice since I always use an USB mouse with my laptop.

I hope you can help me further since this is a complete mystery. Thanks and have a nice day.

 

Keyboard not working

I have hp envy laptop with touchscreen. I never used the touchscreen keyboard until i had problems with keyboard on the laptop couple hours ago. Some of the Keys werent working at all, some would type numbers or incorrect letters or type commas after each letter. I tried adding and changing languages, and restoring system. Now, the laptop keyboard including function keys and the mouse doesnt work at all. When i go into control panel under keyboard- typing the only option listed is for touchscreen. Not sure if i somehow manged to disengage the main keyboard and mouse. Please help!

 

Windows 11 laptop keyboard gone psycho

Hi! I need help. My laptop keyboard types on its own. So far, I’ve tried these troubleshooting steps with no success:

• Restart PC
  
• Ran keyboard troubleshooter
  
• Uninstall keyboard
  
• Scan for corrupt files
  
• Reinstall windows
  

Nothing seems to help matters at all. Help!