Windows 10: Keyboard dysfunctioning

Hello - I am having trouble with my wireless keyboard for Windows 11 Pro. Every time I press the number 1 for instance, it'll stay pressed down and do a bunch of 1's and not stop until I exit the screen. Is there something I can do to fix this? I think it's an issue with the buttons or maybe needs an update? Any useful tips will help. Thank you.

:)

 

Keyboard dysfunctions. What to do?

Hi Miguel,

The issue with the keyboard might be due incompatible drivers on the computer. To diagnose and troubleshoot the issue, follow the steps below:

Method 1: Run the Troubleshooter.

• Type Troubleshooting on the Search bar and click it to open
  Control Panel.
• Click View all and under Troubleshoot computer problems, click
  Hardware and Devices.
• Select Keyboard & mouse and follow the on-screen guide to run the troubleshooter.

Method 2: Update the Device Driver.

• Open the Device Manager using Search.
• Click Keyboards.
• Right-click your keyboard device and click Properties.
• Go to Driver tab and click Uninstall.
• Once uninstalled, we recommend that you visit the manufacturer's website to to install update for drivers.
• You may also update the driver by clicking Update Driver from the
  Driver tab and choose "Search automatically for the updated driver."

Let us know how it goes.

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.