Windows 10: Keyboard Elite for bluetooth : Model 1002 - Strange/Weird issue with typing

Hi,


I need some help with my Bluetooth keyboard Model 1002. The issue I am having is that after being connected for a various amount of time, could be 2-3 hours, or could be a couple of days, when I start to type, various letters are presented, not the ones that I have typed or extras I've listed all the key presses below and the results when pressed


I've no actual idea what else the problem could be unless its a hardware fault but the issue is, why does it work in the first place before going weird?

I have tried all sorts of remedies, removing and readding the keyboard, cleaning it, trying it on different computers all with windows 10 may I add - same results removing and adding bluetooth etc but still the problem persists,


Surely someone has had this issue before or its been flagged up before?


Examples of key strokes this is what I get for microsoft windows - miecrosoftv wiundows where there is an issue, the other keys work fine


Top number line all works fine 1-0


-l
ec
tv
un
-l
\ tab action
ec
tv
un

arrow keys are fine apart from DOWN which brings up /

Numpad everynumber is fine apart from *+ and *+

alt gr key changes volume

page down - s
end = 2
del = 3

:)

 

Win10 not detecting Bluetooth Mouse or Bluetooth Keyboard

Bluetooth detection function seems to be working but it does not detect wireless mouse or wireless keyboard. Both were working fine in Win8.1. Since both are MS branded that seems particularly strange. (MS Bluetooth IntelliMouse Explorer mod. #1001. MS
Bluetooth Keyboard Elite mod. #1002.) Yes I confirmed both are turned on with new batteries. Yes I confirmed computer Bluetooth is turned on.

 

Bluetooth Pairing - Xbox One Elite Controller

Hi Brad,

Let us try the below troubleshooting steps to pair the Xbox One Elite Controller and check if it helps.

Step 1: If the device is not detected run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I suggest you to refer to the article below, try the troubleshooting steps and check if it helps.

All about the Xbox Elite Wireless Controller

Hope it helps. Get back to us with an updated status of accessing Xbox One Elite Controller for further assistance.

Thank you.

 

Issue with typing using keyboard

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with typing using keyboard.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• What is the make and model of the computer?
• Which web browser are you using?
• Are you facing this issue on all the web browsers?

This issue could have occurred due to these reasons:

1. Damaged hardware.

2. Missing Windows Updates.

3. Corrupt keyboard driver.

Try the steps listed here:

Method 1:

I would suggest you to connect an external keyboard and check if the issue persists or not.

Method 2:

If the issue persists, I suggest you to download and install all available Windows Updates and devices drivers from the computer manufacturer website.

Method 3:

If the issue persists, I suggest you to download and install latest keyboard driver from the manufacturer website and check if it helps.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.