Windows 10: Keyboard Errors

Dear Microsoft community,


I have been having a lot of problems with typing certain keys on my laptop.


I will hit the s key, and it spits out either fsda, fsda + enter, or jk;123.


I will hit the w key, the 2 key, shift + 2, and the x key, and they all spit out similarly random strings of characters and controls. There seems to be a pattern. Each key always types out one of two or three sets of characters, like one of the examples I gave above, that are particular to that key (one key never typing the same string of characters as one of the other keys).


I know it is not the language settings because sometimes my keyboard works just fine. Also, this glitch has happened before on my computers' French language settings too. I have noticed no particular pattern of when this glitch happens. It seems to all boil down to chance, but I am sure there is something that determines when it happens and when it will not. I am curious if any of you can figure out what this glitch is and how to fix it. Is it a problem with the software or some hardware issue that I will need to bring up to Dell or the computer manufacturer with? I have updated my computer several times, so I do not think that is going to help. I am just genuinely curious what ideas people have about this strange cyber-phenomenon, but I also really want to make it stop because it is extremely irritating. Sometimes, the very same keys that type out the random character sets also open and close windows, turn down the brightness, mute my computer and even delete what I am typing! When that happens, it tends to be the 2 key that does the stuff with my windows, brightness and sound, and the w and s keys that do the deleting!

:)

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.