Windows 10: Keyboard input issues: can't enter pin on startup screen

Hi allThis is a strange situation but I'd really appreciate any advice as I'm at a loss.My laptop keyboard input is messed up as is my monitor so I'm plugged into an external keyboard and monitor. On the windows 10 login screen, I can't enter my pin or challenge phrase or password because of input issues. As soon as a I type something it disappears again - same is true when using onscreen keyboard. However, once I'm logged in to windows, the keyboard functions perfectly.Previously, I discovered a way to enter: enter the pin one digit at a time while holding down the windows key. But now my bab

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Little to no keyboard input on windows 10 login screen

I have encountered an issue where only the space bar and enter keys work on login.

Below is a step by step of what I have found so far:

1. I restarted my computer - and tried to enter my pin and noticed that nothing was happening and i could not log in but the enter and space keys were working.
2. I then walked through the change pin process - it through me back to the login screen and inputs worked again.
3. I then tried running the hardware and device troubleshooter and it found no issues.
4. I then downloaded the windows diagnostic tool - it repaired two issues in relation to a windows update, on in regards to a corrupt database and another which i cant remember.
5. I restarted after it fixed these issues and I could log in fine.
6. I then restarted again to be 100% sure it worked - and behold the issue was back again.
7. As long as I go into the reset pin process and come back into the login screen again I can then enter my pin.

I dont know what has caused this issue and if anyone else has encountered it but is there any fixes or other potential solutions could try to resolve this?

Am thinking at the moment I may have to do a clean install of windows 10 but I would like to avoid that if I can. *sarc

 

Bitlocker Blank blue screen at PIN screen

Our organization requires Laptops to be Encrypted with a PIN #. One of our Laptops is giving me trouble. I have Bitlocker turned on and fully encrypted and have require Startup PIN with TPM in the Require additional authentication at startup in GPEDIT. I also have the Enable use of Bitlocker Authentication Requiring preboot Keyboard input on Slates enabled. When turning on the Laptop Bitlocker comes up with the light blue screen where you enter the PIN but the screen is blank. It doesn't say Bitlocker or have a box to enter the PIN #. Now I can just type the pin # and press enter and it works and loads windows as normal. I obviously can't give this Laptop to a user like this.

Anybody have any suggestions as to a resolution to this issue.
Thank You.

 

Keyboard issue when entering password after exiting screen saver

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in keyboard settings.

To assist you better, please provided us the information below:

• Are you getting any error message?
• Is the issue occurring while booting to the computer?
• What is the make and model of the computer?

I suggest you to follow the steps below to check if you are able to enter the password using On-Screen keyboard and also run hardware troubleshooter to check for any change in hardware settings.



Step 1: I recommend you to try to use the On-Screen Keyboard to enter the computer.

1. At the login page.

2. Click on Ease of Access icon which is present on the bottom right corner of the screen.

3. Then select On-Screen Keyboard from the list.

4. Click on Password box and enter the password into it through On-Screen Keyboard.

Step 2: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Please get back to us with an update on issue with using keyboard at the login page, we will be happy to help.



Thank you.