Windows 10: Keyboard is not working in system

Hello, I am having issues with my Keyboard Hypergear pro gaming series I can use the keyboard fine in the web browser or the programas but is not letting me ussing in windows, the search bar, setting and that kind of stuff.I already try differents keyboards also I make sure that the updates are up to date.

:)

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Wireless keyboard not working

Hi Arthur,

Thank you for your response.

I suggest you to connect the keyboard to a different computer and check if it works.

Apart from wireless keyboard, I would also suggest you to connect wired keyboard to the computer and check the status.

If issue still persists, try the steps provided below and check if it helps.

Check in compatibility mode.

Download the keyboard drivers from your computer manufacture website for Windows 10.

Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed
  with the installation.
• Once this is done, restart the computer and check if the issue persists.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.