Windows 10: Keyboard is typing the wrong letters

My Logitec K350 keyboard works fine when I plug it into my laptop. When I plug it into my desktop and search on Google, try to shop on Amazon, etc. it produces the wrong letter when I press on a few of them.


s key types an i

q key types a s

e key types a m


Same letters, same results. I am typing just fine on the Microsoft help page, but can't when I am on the internet. What is going on?

:)

 

at sign in my keyboard keys are typing the wrong letters

Hi Darrell,

Thank you for using Windows 10.

We would require some more information to assist you better:

• Are you facing issues while typing the password?
• Have you clicked on the eye next to password field and checked?
• As you've mentioned that keyboard keys are typing the wrong letters at sign in screen, kindly let us know how are you able to sign in to desktop? Have you used any external keyboard?

You may try installing the keyboard drivers in compatibility mode and check for the issue status. Here is the steps:

• Go to your manufacturer’s website
  and download the Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and reply with the information and we’ll be happy to help you.

 

Keyboard not typing letters

Hi Bob,

Sorry for the delay in replying. I would suggest you to try the Onscreen keyboard and check if it helps.

Please have a look at this article and check if it helps. Even though the article is for Windows 8.1, the option to enable the onscreen keyboard is the same.

Use the On-Screen Keyboard (OSK) to type

After you are able to log in, I would suggest you to change the log in option or you may follow the steps provided by Neha Gupta to update the drivers and check if it helps.

Thank you.

 

Keyboard types wrong characters

Hello Hannah,

If you're having issues with your laptop's keyboard, we highly suggest performing the troubleshooting steps in this article:

Mouse, touchpad, and keyboard problems in Windows. If the issue persists, you may also try the suggestions posted by Deepak Kodi in this
thread. Quite a few people found his suggestions helpful.

Let us know if that worked out for you.