Windows 10: Keyboard Issue, unable to press CTRL key and X key at the same time

I am using a Acer Laptop which i brought last year in the month of October, today when i was trying to use the cut functionality, I noticed it wasnt working, so I did a key test and i came to understand that CTRL button and X button are working separately, but not together, i tried uninstalling the keyboard driver and restarted my PC, but its not working. I then went on to do a key test and understood that ALT+X is also not working. Please help me out

:)

 

Ctrl key on German QWERTZ keyboard?

A while ago my dad bought a netbook online from Germany, we found out it did not have a QWERTY but a QWERTZ keyboard
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We are not used to use this keyboard, where are the Ctrl keys, to copy/paste and such?
This keyboard has other keys that we never had/used before like alt-gr and str*Confused

Thanks!

 

Both CTRL keys not working

Hi,

Thank you for posting in Microsoft Community.

• Do you get any error message?
• Did you make any changes in your computer prior to this issue?

I appreciate the troubleshooting steps you have tried to resolve the issue.

Follow the steps below and check if that helps.

Method 1: To check if Ctrl keys work in Onscreen keyboard.

• Press Windows Key + R and type osk and hit Enter.

Try using Ctrl keys and check if that helps.

if you still face the issue, try Method 2.

Method 2: Run the Hardware and Devices Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key + X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Ctrl key on German QWERTZ keyboard?

Just tried the STRG key and yes thats the Ctrl key! *Stick Out Tongue
Did not try that before since I was not familiar with these keys.

Thanks!