Windows 10: keyboard issues win 8.1, how do I restore it on my HP laptop?

keyboard issues win 8.1, how do I restore it on my HP laptop?

:)

 

Laptop Keyboard layout issue .

Hello,

To assist you better please answer the questions below.

• What is the make and model of your laptop?
• Which version of windows is running on your laptop?
• Have you installed all pending updates on your laptop?
• What issue are you facing while creating system restore point?

Method 1: Keyboard Layout settings.

Your keyboard layout might be set for a different language than the one you want to use. To change the key board layout:

• Click on Start menu, go to Settings and select Time and Language.
• Go to Region and Language.
• Click on Add a Language.
• Select the language from Keyboard from the list.

Method 2: Uninstall the drivers.

Uninstalling the keyboard driver will not cause any serious problem, and the generic driver will automatically get re-install once you restart the computer after the uninstalling.

I suggest you to uninstall the drivers from Device Manager, restart the system and download the latest Keyboard drivers from the manufacturer’s website and try installing them on the system.


Follow these steps to un-install the drivers:

• On the search bar type “Device Manager”
• On the left pane locate “Keyboards” and expand by clicking on it
• Right on the “Keyboards” option and click “Uninstall’
• Download the latest drivers setup file from the manufacturer’s website and install it.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Windows 10 and HP Wireless Keyboard Issue

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Hardware and devices troubleshooter
  

I suggest you to roll back the driver and check if it helps.

Follow the steps to roll back the drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Keyboard driver.

c. Right-click on the HID Keyboard Device and click on
Roll Back the driver software.

d. Restart the computer and check.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

keyboard issues

Hello Suresh,

We know it's frustrating when things don't work as expected. Let me assist you with this.

Please share this information to assist you better.

• 
  What is the make and model of the computer?
  
• 
  Did you try to check if the issue persist while using other keyboard?
  
• 
  Are you facing the same issue with an
  on screen keyboard as well?
  

Use the On-Screen Keyboard (OSK) to type.

Use the On-Screen Keyboard (OSK) to type

I suggest you to follow the methods below and check if it helps:

Method: 1

I suggest you to run hardware & devices troubleshooter.

• 
  Press “Windows key + X” and type “troubleshooting”.
  
• 
  Select “Troubleshooting”.
  
• 
  Select “View all” on the top left corner.
  
• 
  Click “Hardware & Sound”.
  
• 
  Click “Hardware & devices”.
  
• 
  Follow the on-screen instruction to run the troubleshooter
  

Method: 2

Uninstall and Reinstall the Keyboard Drivers.

Step 1: Uninstall the Keyboard Drivers

1. Press “Windows Logo” + “X” keys on the keyboard.

2. Click on “Device Manager” from that list.

3. Search for the Keyboard from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the
driver software for this device” you may select that and then remove the corrupted drivers from the computer.

4. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer manufacturer’s website and search for the latest Windows 10 drivers available for the Keyboard and then install it by following the instructions given in the website.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.