Windows 10: Keyboard malfunction that I can’t fix

Hi allSince mid October 2023 I’m having issues with my Acer laptop keyboard, seemingly out of the blue. Now certain key presses regularly produce the wrong outcome, eg the asterisk presses enter, numpad 7 presses backspace, etc. I’ve tried most of the usual advice online already, such as:* looking at keyboard region/language all fine* updating keyboard drivers no change* keyboard troubleshooter no issues detected * resetting windows no change* running antivirus malware bytes, avast, windows defender - all no hits.Nothing has worked. Occasionally the keyboard will return to normal, wh

:)

 

keyboard malfunction

Hi,

My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue of keyboard malfunctioning. Please follow the below to fix the issue.

Step 1:

Go to the Search box next to Windows Icon & type Troubleshoot.

Step 2:

Under Find and Fix other problems select Keyboard

Step 3:

Then click on Run the Troubleshooter

Step 4:

Restart the PC

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Keyboard malfunction

My keyboard suddenly began malfunctioning and everytime I hit the backspace button, this appears-

l-90iuop+æl-90iuop+æl-

My windows button also started not working. Any suggestions?

 

Keyboard Malfunction

We appreciate the information you provided. This issue might be caused by a mismatched driver for your keyboard or pointing device. We suggest to Roll Back the driver by following the below steps:

• Press Windows Key + X, and click Device Manager.
  
• Expand the Keyboards category, right-click the keyboard device, and select
  Properties.
• Under the Driver tab, click Roll Back Driver. This will restore your old driver.
  
• Restart your PC.

If you don’t want to roll back the driver you can try disabling the pointing device by:

• Right side of task bar
  
• Click the pointing device symbol (looks like a laptop mouse)
• Right click
  
• Then click on Disable

Note: You might need to do it every time you power your device.

Should you have further questions please let us know.