Windows 10: Keyboard malfunctioning after running Pearson's system test

Discus and support Keyboard malfunctioning after running Pearson's system test in Windows 10 Drivers and Hardware to solve the problem; Hi All,I had recently taken Microsoft Azure exam from Pearson's online module. The exam required me to run a system test using OnVUE-3.64.59... Discussion in 'Windows 10 Drivers and Hardware' started by AshishPandey1601, Aug 2, 2021.

  1. Keyboard malfunctioning after running Pearson's system test


    Hi All,I had recently taken Microsoft Azure exam from Pearson's online module. The exam required me to run a system test using OnVUE-3.64.59 application. I have observed keyboard malfunctioning after running the application on my system both shift keys not working.I have performed following as suggested by Pearson's support team but didn't work:Restart the Windows.Delete the OnVUE application.I had run the application twice - First, while running a system test before exam, post which I had to reset Windows to fix the issueSecond, while taking the actual exam and now the same issue persist.

    :)
     
    AshishPandey1601, Aug 2, 2021
    #1

  2. keyboard malfunction

    Hi,

    My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue of keyboard malfunctioning. Please follow the below to fix the issue.

    Step 1:

    Go to the Search box next to Windows Icon & type Troubleshoot.

    Step 2:

    Under Find and Fix other problems select Keyboard

    Step 3:

    Then click on Run the Troubleshooter

    Step 4:

    Restart the PC

    Let me know the status after performing the above.

    Regards

    Shuaib

    Independent Advisor
     
    MohammedShuaib1986, Aug 2, 2021
    #2
  3. keyboard malfunction

    In most cases such phenomena are caused by a faulty keyboard but since you report that you tried different keyboards, you might have a hardware problem. To confirm this, I suggest you do this:

    1. Create a Windows 10 bootable USB flash disk by running the command RecoveryDrive.exe. Do NOT copy the system files!
    2. Use this disk to boot your own Win7 PC into Windows Repair Mode.
    3. Open a Command Prompt and see if the problem persists.
     
    Frederik Long, Aug 2, 2021
    #3
  4. R9
    r9 Win User

    Keyboard malfunctioning after running Pearson's system test

    Pearson VUE or Certiport

    I'm looking to take of the Microsoft certs and I can see that you can buy the exam voucher via Pearson or Certiport.
    Certiport being much cheaper $79 with retake Pearson is $129 w/o retake.
    And it says Certiport is owned by Pearson VUE.
    Can anyone tell me what is the difference ?
     
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Keyboard malfunctioning after running Pearson's system test

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