Windows 10: Keyboard & Mouse along with all usb connections do not work in the windows start menu.

Hi, so everything was fine until this morning when i turned my pc on and my keyboard, mouse, microphone, and headset all turned off when the windows start/log-in page opened up. All these USB connections work fine in the BIOs settings though. Someone please help!!!

:)

 

Windows 10 usb keyboard and mouse not working

Hi,

To assist you better, answer the below question.

I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.

 

keyboard and optical mouse usb

Hi,

To assist you better, answer the below question.

• Are you getting any message when you connect the USB Keyboard and Mouse?

I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps.

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
  

I suggest you to refer to the following Microsoft article on
Troubleshooting: Keyboards and check if it helps.

https://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/common-issues

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Mouse and keyboard don't work on Windows install

Ok, thanks ill check out how i installed them on my motherboard. Im in the device managed right now and for my mouse it reads
"This device cannot start. (Code 10)

{operation failed}

The requested operation was unsuccessful"

I tried to plug in my ethernet cable as well to try to go online to get driver updates but the light is glowing yellow/orange rather than green and it also has the same message as my mouse in the device manager.

oh and both the keyboard and mouse are wired

I have the legacy usb support enabled in bios and i have my mouse plugged into the usb 2.0 (im using my PS keyboard atm just so i can control the comp so my usb keyboard isnt connected) but the mouse is still not working when i am running windows.