Windows 10: Keyboard, mouse, and display freezing

I have a problem when I am trying to access an app or, while in an app where the mouse pointer will freeze and then after a few seconds will begin to move according to what ever moves I had done while it was frozen. Using the buttons on the mouse will also freeze then after some time will eventually work. Placing the pointer over a field which "highlights" when the pointer hovers over it at times takes time to work. Keyboard entries will pause during input and then catch up with words missing sometimes. If I completely shut down and restart, the problem does not occur immediately. Sometimes it takes 30 mins or more for it to manifest itself and other times it takes an hour or so before it occurs. This problem used to manifest itself after several days but has gotten much worse in that it happens very quickly. At it's worse, when I am inputting data and the display freezes, I can tell when it is going to "unfreeze" by watching the display "blink" several times in data fields in forms are located. The entire display doesn't blink, just those fields. Windows Defender and Malwarebytes show no threats. Updates are up-to-date.


Dell Inspiron 3252, IntelR PebtiumR CPU N3700 @ 1.6 GHZ, 8 GB RAM


Any solution here?

:)

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.