Windows 10: Keyboard & Mouse Freezing~Requires Hard Reboot~Windows 10

I have two older gaming computers that have been upgraded with solid state hard drives and I wanted to go to Windows 10 from Windows 7. Installs when well, only a few minor problems. But on using both computers I have run into the same problem. Randomly, the mouse and keyboard will freeze on both computers. Even the power button will not reboot the computers, rebooting requires unplugging and re-plugging the power cord.

Really don't think it's a hardware problem since both computers are different manufacturers, hardware and configuration. Anyone have any ideas/solutions?

Thanks,

:)

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

Windows 10 Randomly Freezes Requiring Hard Reboot.

Windows 10 Randomly Freezes Requiring Hard Reboot. I have tried many fixes from power plan to clean reinstall. nothing seems to work. Brand new PC. Any help would be very helpful.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.