Windows 10: Keyboard & Mouse not working

Discus and support Keyboard & Mouse not working in Windows 10 Drivers and Hardware to solve the problem; I was disabled my keyboard using device manager and I was disabled driver installation group policy for disabled permanently the keyboard. After I... Discussion in 'Windows 10 Drivers and Hardware' started by Isuru Vishvajith, Aug 1, 2021.

  1. Keyboard & Mouse not working


    I was disabled my keyboard using device manager and I was disabled driver installation group policy for disabled permanently the keyboard. After I restarted the touchpad doesn't work. Also, I tried to connect USB keyboard and mouse, but it didn't work. what can I do for it?

    :)
     
    Isuru Vishvajith, Aug 1, 2021
    #1

  2. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Aug 1, 2021
    #2
  3. John Fer Win User
    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Aug 1, 2021
    #3
  4. Marie Ave Win User

    Keyboard & Mouse not working

    Mouse and keyboard won't work after bios

    Hi,

    One possible reason that your mouse and keyboard is not working is due to an outdated or corrupted drivers. Since you've recently made an update, there might be drivers that are having compatibility issues
    that needs to be addressed.

    We suggest that you run the Bluetooth Troubleshooter by following the steps below:

    • Select the Start button, then select Settings > Update & security > Troubleshoot.
    • Under Find and fix other problems, select
      Hardware and Devices > Run the troubleshooter.

    If the issue still persists,
    follow the troubleshooting steps provided in Mouse, touchpad, and keyboard problems in Windows
    article.

    Update us with the results and let us know if you need further assistance.
     
    Marie Ave, Aug 1, 2021
    #4
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Keyboard & Mouse not working

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