Windows 10: Keyboard+Mouse

Discus and support Keyboard+Mouse in Windows 10 Drivers and Hardware to solve the problem; I'm having an issue with my Logitech mouse and keyboard combo. They both suddenly stop working at random times. I have read all over the internet and... Discussion in 'Windows 10 Drivers and Hardware' started by GoodFriendlyTyler, Jan 5, 2019.

  1. GOODFRIENDLYTYLER
    GoodFriendlyTyler Win User

    Keyboard+Mouse


    I'm having an issue with my Logitech mouse and keyboard combo. They both suddenly stop working at random times. I have read all over the internet and I'm not sure what works and I don't want to take risks from other sites. The only solutions I have tried were switching my USB to other areas and changing the batteries. I'm not sure what to do and will appreciate any help.

    :)
     
    GoodFriendlyTyler, Jan 5, 2019
    #1
  2. JOHN FER
    John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Jan 5, 2019
    #2
  3. MICHAEL GALL
    Michael Gall Win User
    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Jan 5, 2019
    #3
  4. DESIREE YAU
    Desiree Yau Win User

    Keyboard+Mouse

    Keyboard and mouse

    Hi Vicki,

    The issue you are experiencing when using your mouse and keyboard may be due to a corrupted software or a hardware failure on the computer. However, we need to perform some troubleshooting steps to isolate the cause of this concern. Before we proceed, may
    we know the following:

    • Have you tried using a different mouse and keyboard? If so, did you encounter the same problem?
    • Did you try using the said mouse and keyboard on a different computer?
     
    Desiree Yau, Jan 5, 2019
    #4
Thema:

Keyboard+Mouse

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