Windows 10: Keyboard not typing letters on Lock Screen windows 10

I power on my pc it goes to the normal windows Lock Screen and it tells me to type in my password and the keyboard wasn’t working but I could type numbers for some reason so I did until it said I tried to many times and I had to type in the charecters to be able to try again and on this screen I could type just fine I could type letters but on the actual password I can’t type letters I’ve tried to follow some stuff online what people are saying but I’m on the Lock Screen I don’t know how to access the command prompt or anything I don’t know what to do please help me step through step thank you

:)

 

Keyboard not typing letters

Hi Bob,

Sorry for the delay in replying. I would suggest you to try the Onscreen keyboard and check if it helps.

Please have a look at this article and check if it helps. Even though the article is for Windows 8.1, the option to enable the onscreen keyboard is the same.

Use the On-Screen Keyboard (OSK) to type

After you are able to log in, I would suggest you to change the log in option or you may follow the steps provided by Neha Gupta to update the drivers and check if it helps.

Thank you.

 

Keyboard typing numbers instead of letters

Hi flemmingknudsen,

I’m Rey, your Independent Advisor.

I understand you are having trouble with your keyboard which types numbers instead of letters. Let me help you with this.

I understand that you have tried the num lock key and it's the same outcome.

Have you tried to press Fn key + Num lock? If not, try it and see if it will fix the concern.

If still it will not fix the issue, follow this steps:

1.Press Windows Key + R then type osk and hit Enter to open On-Screen Keyboard.

2.Turn off Num Lock by clicking on it (If it is ON it will be shown in different color).

3.If you can’t see the Num lock then click on Options.

4.Checkmark “Turn on numeric key pad” and click OK.

5.This will enable the NumLock option and you could easily turn it off.

6.Reboot your PC to save changes.

Lastly, sometimes 3rd party software can conflict with Hardware such as Keyboard and can cause this issue. In order to Fix Keyboard Typing Numbers Instead of Letters issue, you need to perform a clean boot on your PC .

1. Press windows key + R, then type msconfig.

2. Select In General tab, select Selective Start up, put a check mark on load system services and unchecked "Load start up items".

Let me know if you still have issues after these steps and let's work on this together.

I believe that these steps will help you solve this issue you have. If not, kindly contact me and let me know.

 

Keyboard home line typing numbers as well as letters.

Hello Skyler,

This instance could have been caused by Num Lock. Try these steps for us to fix this:

• Press the Start key + R.
• Type "osk" in the box and hit Enter.
• On the screen keyboard, try toggling Num Lock, Scroll Lock and
  Caps Lock a few times. Num Lock might be stuck on your keyboard (Num Lock key isn't working).

Please let us know if that resolves your concern.