Windows 10: Keyboard not working after factory reset no backup

Discus and support Keyboard not working after factory reset no backup in Windows 10 Drivers and Hardware to solve the problem; I've been having an issue and for the past 3 days have been doing pretty much nothing but trying to trial and error a solution. My keyboard Corsair k55... Discussion in 'Windows 10 Drivers and Hardware' started by Jonathan Yoho, Dec 24, 2024.

  1. Keyboard not working after factory reset no backup


    I've been having an issue and for the past 3 days have been doing pretty much nothing but trying to trial and error a solution. My keyboard Corsair k55 rgb pro has not been functional on my pc after the restart. It is fully functional in BIOS and is detected. It'salso detected and fully customizable with Corsair's iCUE software. The volume buttons also correctly work. Other keyboards plug in and can perform the exact same functions minus iCUE.When plugged in 5 instances of an "unknown keyboard pop in with "error 18". The frustrating part is that clicking update drivers brings up an error say

    :)
     
    Jonathan Yoho, Dec 24, 2024
    #1
  2. Sher Amo Win User

    Ive factory reset my computer but I can't use the mouse or the keyboard to select laugage

    Hi,

    A device like your keyboard and mouse is not detected during factory reset.
    To help us determine the appropriate troubleshooting steps
    that can resolve your concern, we would like to ask the following questions:

    • Are you performing a factory reset on a laptop or a desktop?
    • Is this the first time you perform a factory reset on your device?
    • What troubleshooting steps have you done so far to resolve your concern?

    In the meantime, if you're working on a desktop, we suggest that you try to use a PS2 keyboard just to bypass the installation process. Once Windows is up and running, you may now plug your mouse and keyboard to initialize Windows to detect these devices.

    We look forward to your response.
     
    Sher Amo, Dec 24, 2024
    #2
  3. Built in keyboard not working

    I recently purchased an ASUS ROG GL553VD Notebook Computer and a few weeks ago the keyboard stopped working. After a few restarts it worked again, but today the problem came back, and was not fixed by any amount of restarting. Several people on past posts said to reinstall they Keyboard driver, but there was no Keyboard section in the Device Manager. I am currently resetting the laptop to factory settings to see if that fixes the issue. Any other suggestions would be greatly appreciated.
     
    DanielJH99, Dec 24, 2024
    #3
  4. Diem_P Win User

    Keyboard not working after factory reset no backup

    Windows 7 Laptop - Cannot reset to factory settings

    I have been trying to reset my laptop to sell and followed instructions to reset to factory settings as below

    1. Select the category “System and Security” in the control panel.
    2. In the section “Backup and restore” you can find “Recover system settings on your computer” and then click on “Advanced recovery settings”.
    3. Then, you need to click on “Return your computer to factory condition
    I do not have the option Return your computer to factory condition in step 3

    Any ideas?

    I also have the added challenge that my keyboard does not work as I spilt water on it.

    This has taken me hours to try and resolve!!

    Any ideas?

    Thank you
     
    Diem_P, Dec 24, 2024
    #4
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Keyboard not working after factory reset no backup

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