Windows 10: Keyboard not working after Microsoft update and bitlocker recovery screen showing

After recent Microsoft 11 Pro update on an HP Envy laptop the Bitlocker screen is showing with new recovery key but the keyboard is not working fulling to enter the alphanumberic code. Only the numbers keys work and the number lock is off. Have tried holding power key 2x and keeps starting at same screen.

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Lenovo M700 keyboard not working at bitlocker recovery screen.

I have a lenovo M700 desktop with bitlocker enabled. I have the recovery key. when the machine boots up, it stops at the recovery screen but no numbers will appear. Have tried wired ps2 keyboard, wired usb keyboard and wireless usb keyboard. All 3 work to enter the bios but none work on the bitlocker recovery screen. in the bios, the capslock and numlock work. at the bitlocker recovery screen, neither change their status. What is the easiest way to recover the data from this boot drive?

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!

 

Bitlocker Recovery Key Keyboard not working

Hello there I seem to have problem regarding bitlocker recovery steps. I do have key ready but the numbers are not being added when I type with my keyboard I have tried changing keyboard as well but it doesn't seem to work at all.