Windows 10: keyboard not working and not being recognized in windows 10

Discus and support keyboard not working and not being recognized in windows 10 in Windows 10 Drivers and Hardware to solve the problem; ive had my windows 10 pc for about 2 years or so now and have never had problems with the keyboard (ive got a standard Microsoft 600 kb). today it just... Discussion in 'Windows 10 Drivers and Hardware' started by GeoffreyHilario, Sep 11, 2018.

  1. keyboard not working and not being recognized in windows 10


    ive had my windows 10 pc for about 2 years or so now and have never had problems with the keyboard (ive got a standard Microsoft 600 kb). today it just stopped working,regardless of which usb I plug it into. the troubleshooting wizard doesn't allow for updating and rolling back the driver which I have never fiddled with. I would appreciate any assistance.

    :)
     
    GeoffreyHilario, Sep 11, 2018
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Sep 11, 2018
    #2
  3. Ryan Pag Win User
    Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

    Hi,

    To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

    • Is it one USB dongle for the mouse and keyboard?
    • Have you tried any troubleshooting steps to resolve the issue?
    • Did you make any changes to your computer prior to this issue?

    We suggest checking the article below to help you resolve the issue.

    Update a driver for hardware that isn't working properly

    Thank you.
     
    Ryan Pag, Sep 11, 2018
    #3
  4. Mussels Win User

    keyboard not working and not being recognized in windows 10

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Sep 11, 2018
    #4
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keyboard not working and not being recognized in windows 10

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