Windows 10: Keyboard not working at logging page

Login page keyboard not working i can not write my password

:)

 

Change photo on log-in page

Hi Audrey's,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• When you say, "generic circle above my log-in name" what exactly are you referring to?

I suggest you to try the below steps and check if it helps.

• Click on Start.
• Click on Settings.
• Click on Account.
• Under Accounts, select the option "Your account".
• Under Your picture, click on
  Browse option and you may select the picture of your choice so that it is display on your account sign-in page.

If the above steps doesn't work, I want you to send us a screenshot of the issue so that we can assist you accordingly.

Thank You.

 

Keyboard not working

Hi John,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you

Based on your description, it looks like the user profile is corrupted. I would suggest you try on-screen keyboard and check if you are able to log-in. Try the below provided steps:

• 
  On the bottom left corner of the User screen click on
  Ease of Access.
  
• 
  Click on On-Screen Keyboard.
  
• 
  And try to log-in.
  

Hope this information helps, post us with the status we will be glad to assist you.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.