Windows 10: Keyboard Partially Not Working On Boot-up

Hi all.
bit of an odd one here, that's really annoying me. our work putters are Surface Pros using Win 10. Since we've been homeworking, I have basically the same set-up as at work; I have a separate keyboard [my Logi K120 as opposed to work's HP one] plugged into the dock thing. When I boot in the mornings, we connect to the VPN etc etc, all is okay but my keyboard is behaving oddly - for a period of a few minutes, none of the keys but the letters seem to work - enter, ctrl etc etc are all disabled, then some times later all is good again. it's not just me either, another guy I was talking too said his does similar.
any idea what's going on? not getting any error pop-ups or what have you, nothing much in events.

TIA

:)

 

Keyboard not working during boot

Hi all,

I have windows 7 installed on a ssd, and the boot time is quick! however Im wondering if its too quick, as the lights on the keyboard dont come on until im into windows, so I cant access the bios, I bought a cheap keyboard to make sure my ms sidewinder x4 wasnt broke.

Any suggestions?

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Mouse/Keyboard work in BIOS, they do not work once computer boots

I have been using computers for over 25 years now, and I have never run across a problem like this. Backstory: I built my current PC about a year ago. Everything worked perfectly until about 5 days ago. At that point, it needed to restart. I restarted it, and upon boot neither the mouse or keyboard would respond. I tried a different mouse and keyboard, they did not work either. I tried both of the mice and keyboards with another PC, and they worked fine. This absolutely rules out the problem being the inputs.Then, I noticed that the mouse and keyboard do work in BIOS. However, after exiting BIOS and booting, they stop responding altogether. I have gone into system recovery countless times and tried literally every recovery option listed, to no avail. Any suggestions to help would be GREATLY appreciated. For the past 5 days I have literally had a $3000 paperweight.