Windows 10: Keyboard partially working after wake up

About 1 in 5 times that Windows wakes up from sleep the keyboard will not type. The only fix I've found is to restart the computer.It's a Logitech MX Mechanical Bluetooth, however, the integrated volume up and down buttons do work, and the device is recognized by the computer. If I plug in a physical USB keyboard, it won't work either, so I don't think it's a Bluetooth issue.

:)

 

Will not wake from sleep

Hi,

Thank you for keeping us posted.

I would suggest you to try the steps below to open the power troubleshooter

1. Press Windows key + R to open the run command.

2. Type control and press enter to open control panel.

3. Type troubleshooting in the control panel search box.

4. On the left side, click on "troubleshooting".

5. Click "view all" on the left pane.

6. Run the power troubleshooter.

To make sure your devices are set to wake the computer up, I would suggest you to follow the steps below:

• 
  1. Press Windows key + R
  
  2. Type devmgmt.msc and press enter.
  
  3. Expand keyboard, it will display your keyboard, right click and go to properties.
  
  4. Select Power management.
  
  5. Check Allow this device to wake the computer.
  

Let us know the result.

 

Microsoft Bluetooth Keyboard not waking PC up

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that Microsoft Bluetooth keyboard doesn’t wake the computer from sleep or hibernate. I’ll certainly help you with the issue.



However, please let us know:

• Are you able to wake the computer using any other keyboard?
  
• What is the complete model number of the Microsoft keyboard?
  

I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot problems waking computer from sleep mode.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems
resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



You can also try running the power troubleshooter and check if that helps.
Refer the steps mentioned below:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Update & Security, and select
   Troubleshoot from the left pane.
   
3. Scroll down, look for Power troubleshooter, click on it and select
   Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Microsoft comfort keyboard 5050 waking up my display

Hi Juan,



Thank you for writing to Microsoft Community Forums.



I understand that the keyboard is waking the PC when you put the computer on sleep.



I would suggest you to try changing the power management settings for the keyboard and see if that helps. Kindly follow the steps mentioned below to change the settings.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   devmgmt.msc and hit enter.
   
3. Now expand the Keyboard section.
   
4. Right click on the Keyboard driver and click on
   Properties.
   
5. Select the Power management tab and uncheck the box
   Allow this device to wake the computer.
   
6. Click on OK.
   

If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



Regards,

Prakhar Khare

Microsoft Community – Moderator