Windows 10: keyboard problem

Discus and support keyboard problem in Windows 10 Drivers and Hardware to solve the problem; Hi, i`ve just updated to the latest windows update available for me and my window key plus the menu key on my keyboard stopped working, instead they... Discussion in 'Windows 10 Drivers and Hardware' started by ViktorS1, Nov 16, 2019.

  1. ViktorS1 Win User

    keyboard problem


    Hi,

    i`ve just updated to the latest windows update available for me and my window key plus the menu key on my keyboard stopped working, instead they have enter function, like if i select something on desktop and i press either of them it`s the execute command.

    I`ve searched and nobody neems to have this problem...yet.

    I have a Acer Nitro 5 model AN515-42.

    Keyboard worked fine before updating.

    :)
     
    ViktorS1, Nov 16, 2019
    #1

  2. Keyboard problem in Windows 10

    Hi David,

    Thank you for posting your query in Microsoft Community.

    I suggest you to check if the issue persists when you connect another keyboard to your system.

    If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.


    • Press Windows key + X and select
      Device Manager
      from the list.

    • Expand ‘Keyboard’ from the list.

    • Right click on the driver and select ‘update driver software’ and follow the prompts.

    Hope the information is helpful.
     
    SujataMoktan, Nov 16, 2019
    #2
  3. Keyboard letters problem

    Here are the first two steps you need to take:

    • Try a different keyboard (or an external USB keyboard in case of a laptop)
    • See if the problem persists with the on-screen keyboard (osk.exe)
     
    Frederik Long, Nov 16, 2019
    #3
  4. dalchina Win User

    keyboard problem

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Nov 16, 2019
    #4
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keyboard problem

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