Windows 10: KEYBOARD RECOGNIZED AS MOUSE.

hello, im using asus rog x13, windows 11, this problmes happened recently, my laptop keyboard isn't working and when i opened device manager, it shows that my keyboard location is at my mouse which is Razer orochi v2 been using it for few weeks. I've tried updating the driver and reinstall the driver so many times but its still doesn't work. i only can use my external keyboard. i also have unplug my usb port ugreen and restart the laptop but still doesnt work. please anyone who can help me solve this problem its hard for me to bring the laptop to class if i need to bring along the external

:)

 

Keyboard and mouse not recognized after boot-up!

Thanks, but how would I be able to do any of the things that you suggest when Windows is not recognizing either my keyboard or my mouse?

I'll mention that I do intend to purchase a *wired* USB keyboard and mouse today and try them, but I'm not optimistic that they will be recognized by Windows either.

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.