Windows 10: Keyboard stopped working on system!

Keyboard is working fine with the web browser/s. However can't type anything while in the system, i.e., finding a setting. sometimes keyboard is working but coming up 2 letter with One stroke, i.e., mmiiccrroossoofftt!!!These are happening with or without external keyboard connected to laptop.any solutions would be much appreciated.cheers

:)

 

Keyboard randomly stops working after sometime

Hi,

The keyboard is working in BIOS mode however in the Windows mode it stops, this could be happening because the System files of the OS maybe corrupt. Run a SFC scan and check. Follow the below steps:

• Press Windows + X
• Choose "Command prompt (Admin)"
• Type " sfc /scannow"
• Press Enter.

Let us know if this helped to fix the issue.

 

Keyboard stops working after switching users...

Hi,

I have a very annoying issue that hast started to happen a few days ago. Basically when I switch users keyboard stops working.

Steps:

• Start PC
• Log in as user A - Keyboard works fine
• Switch User B - login screen is displayed and keypboard works to enter password
• User B descktop is displayed
  • Keyboard does not work
  • Mouse works
  • Strange behaviour - the system seems to act like the Enter key is stuck down (which it isn't). If I open word to a new document (using mouse) it just inserts new lines into the document... like I am holding the enter key down

I've tried a different keyboard and still the same issue.

Any ideas?

 

keyboard stopped working

Hi Zunair,

Thank you for posting in Microsoft community.

1. What update are you referring to?

I suggest you to pug in external keyboard and check if it works.

Let’s troubleshoot the issue by referring to these methods and check the issue status:

Method 1:

Refer to the link to run the troubleshooter:

Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and Devices.
  

Method 2:

Let’s try updating the driver for the mouse and keyboard and verify the results. Follow the steps:

a) Press Windows and X key together and select Device Manager.

b) Locate the Key board device icon. Right click on the driver icon.

c) Select Update driver software.

c) Select "browse my computer for a driver software".

d) Select “Let me pick from a list of device drivers on my computer”.

e) Select the driver option according your device model and installed.

f) If this does not work, follow the steps from ‘a’ to ‘c’ and select “Search automatically for the updated driver”.

g) Choose the same steps to update the driver for keyboard as well.

Check if it resolves the issue. If not, I would suggest you to download and install the latest available drivers for the keyboard from manufacturer website of the laptop. If the issue still persists, install the driver in Windows Compatibility mode and check
if that helps.

Method 3: Compatibility mode

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to

help.


Thanks.