Windows 10: Keyboard typing different letters when time passes

Hello! I have a Asus laptop with windows 10The problem started while I was using my laptop, without anything special happening. From one moment to another, for example, the letter "B" now wrote "BF" Or for example the letter "N" writes "NJ" Or for example the letter "Enter" makes the new line, but writes a "d" on that new line But when I stop using the laptop for a few minutes it writes Normally. I already tried to do a scan with avast antivirus and also uninstall the keyboard controller in Device Management

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Keyboard typing different letters when time passes

Hi Santiago,

Sorry to hear you're experiencing this issue with your Asus laptop keyboard. Let's try to resolve it together. Here are some steps you can follow:

Check for Physical Debris:

Make sure there is no debris or dust under the keys. Use compressed air to clean the keyboard.

Update or Roll Back Keyboard Driver:

Go to Device Manager.

Find "Keyboards" and expand the list.

Right-click on your keyboard device and select "Update driver". If it’s already updated, try rolling back to a previous version.

Check for Malware or Keyloggers:

Although you've run Avast, it's a good idea to run a second opinion scan using Malwarebytes.

Download and run Malwarebytes to check for any malware or keyloggers that might be affecting your keyboard.

Check Keyboard Layout Settings:

Go to Settings > Time & Language > Region & language.

Make sure the correct keyboard layout is selected for your language.

Run Keyboard Troubleshooter:

Go to Settings > Update & Security > Troubleshoot.

Find and run the "Keyboard" troubleshooter.

Perform a Clean Boot:

Type msconfig in the search bar and press Enter.

In the System Configuration window, go to the "Services" tab.

Check "Hide all Microsoft services" and then click "Disable all".

Go to the "Startup" tab and click "Open Task Manager".

Disable all startup items.

Restart your computer and check if the issue persists.

External Keyboard:

Connect an external USB keyboard to see if the issue persists. If the external keyboard works fine, it’s likely a hardware issue with your laptop's keyboard.

BIOS/UEFI Check:

Restart your laptop and enter the BIOS/UEFI settings (usually by pressing F2, Del, or Esc during startup).

Check if the keyboard behaves normally in the BIOS/UEFI menu. If it does, the issue might be with Windows settings or software.

Consider a Keyboard Replacement:

If none of the above solutions work, it might be a hardware issue with the keyboard itself. You may need to replace the keyboard. Contact Asus support for further assistance or consider taking the laptop to a professional repair service.

Please let me know if this helps or if you've already tried any of these steps. I have other suggestions we can try if needed.

Best,

Gyula

 

Keyboard typing different letters when time passes

Hello! I have a Asus laptop with windows 10

The problem started while I was using my laptop, without anything special happening.

From one moment to another, for example, the letter "B" now wrote "BF"

Or for example the letter "N" writes "NJ"

Or for example the letter "Enter" makes the new line, but writes a "d" on that new line

But when I stop using the laptop for a few minutes it writes Normally.

I already tried to do a scan with avast antivirus and also uninstall the keyboard controller in Device Management

 

Keyboard not typing letters

Hi Bob,

Sorry for the delay in replying. I would suggest you to try the Onscreen keyboard and check if it helps.

Please have a look at this article and check if it helps. Even though the article is for Windows 8.1, the option to enable the onscreen keyboard is the same.

Use the On-Screen Keyboard (OSK) to type

After you are able to log in, I would suggest you to change the log in option or you may follow the steps provided by Neha Gupta to update the drivers and check if it helps.

Thank you.