Windows 10: Keyboard typing wrong characters [Device: LG Gram w/ Numpad]

After accidentally cleaning the keyboard and touchscreen while it's on, my keyboard is now typing the wrong characters, Fn key doesn't work anymore, and using key combos with Shift on malfunctioning keys shows similar results. Wrong characters examples a => da 5 => z5 6 => h6 0 => -0 = => 6= - => -0 a => da d => da h => h6 z => z5 Below are the solutions I've tried but didn't work. 1. Settings > Time and Language > Language and Region > Add language and switch the English language to the top again and restart 2. Change Country of Origi

:)

 

Keyboard typing wrong characters [Device: LG Gram w/ Numpad]

After accidentally cleaning the keyboard and touchscreen while it's on, my keyboard is now typing the wrong characters, Fn key doesn't work anymore, and using key combos with Shift on malfunctioning keys shows similar results.

Wrong characters examples

a => da

5 => z5

6 => h6

0 => -0

= => 6=

- => -0

a => da

d => da

h => h6

z => z5

Below are the solutions I've tried but didn't work.

1. Settings > Time and Language > Language and Region > Add language and switch the English language to the top again and restart

2. Change Country of Origin and Regional format to English (United States)

3. Typing > Advanced Keyboard Settings > Override Default Input Method to English (United States)

4. Turned off Custom Inking and Typing Dictionary and Clear Custom Dictionary

5. Ensured Keyboard layout is QWERTY (US)

6. Reset the whole laptop

7. Updated and Uninstalled Keyboard Driver

8. Disable and enable Numlock

9. Turned off filter keys

10. Control Panel > Power Options > Turn off Fast Startup

11. Run System File Checker (SFC)

12. Run a DISM Scan

13. McAfee shows no malware

14. Windows updated to the latest version.

Please let me know if you have any suggestions for what I should do.

Thank you.

 

Keyboard typing wrong characters [Device: LG Gram w/ Numpad]

Hello, this is Emily.

Based on the keyboard output behavior you described, this is usually a hardware issue with the keyboard. Underneath the keyboard, there is a circuit board with numerous signal tracks. Cracks in the tracks, dust or debris buildup, or corrosion can disrupt the signal flow. In your case, I am afraid it is related to moisture damage, considering it happened after you cleaned the keyboard.

To diagnose a keyboard problem, it's essential to test with the onscreen keyboard or a different keyboard via USB or Bluetooth. If the alternative keyboard works, it's certain that the issue is hardware-related, that way you don't have to keep looking into settings or software, but can focus on the hardware.

 

Keyboard types wrong characters

Hello Hannah,

If you're having issues with your laptop's keyboard, we highly suggest performing the troubleshooting steps in this article:

Mouse, touchpad, and keyboard problems in Windows. If the issue persists, you may also try the suggestions posted by Deepak Kodi in this
thread. Quite a few people found his suggestions helpful.

Let us know if that worked out for you.