Windows 10: Keyboard unresponsive during New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV...

Discus and support Keyboard unresponsive during New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV... in Windows 10 Gaming to solve the problem; This is a new build everything inside is brand new. I'm having this message upon the first boot: "New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP... Discussion in 'Windows 10 Gaming' started by Timi Adekoya, Aug 28, 2024.

  1. Keyboard unresponsive during New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV...


    This is a new build everything inside is brand new. I'm having this message upon the first boot: "New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed". This is normal but my keyboard is unresponsive so no matter what I press nothing happens. I've had this issue before with another PC and I left it for a day or so and it just worked. Now after a day, this one is still unresponsive.I've tried: taking out CMOS battery, using different keyboard, taking one ram stick outSpecs - RYZEN 5 5600- RTX 3070- 16GB 3600MHZ RAM- 650W GOLD PSU- B450M K

    :)
     
    Timi Adekoya, Aug 28, 2024
    #1

  2. New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed

    Hello everyone, i've just got this message when starting my pc today (Asus Zenbook UM535QE-XH91T)

    Version 2.21.1278. Copyright (C) 2021 AMI

    BIOS Date: 10/26/2021 10:25:14 Ver: IAXGKO13

    New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed...

    Press N to reset fTPM, if you have BitLocker or encryption enabled,

    the system will not boot without a recovery key

    Press N to keep previous fTPM record and continue system boot, fTPM will NOT

    enable in new cpu, ypu can swap back to the old CPU to recover TPM related keys and data.

    ______________________________________________________________________________________________________

    I pressed Y and the laptop seems to be working just fine, should i be worried about this in the future? could this be related to a BSOD that i got yesterday (CLOCK_WATCHDOG_TIMEOUT)

    Thank you

    laptop Specs:

    Model: Asus Zenbook Pro 15 OLED (UM535QE-XH91T)

    CPU: AMD Ryzen 9 5900HX

    GPU: Nvidia GeForce RTX 3050 Ti
    RAM: 16GB


    Storage: 1 TB PCIe SSD
     
    JoaquínPolo, Aug 28, 2024
    #2
  3. New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed on initiall start

    Hello. I have the Asus X670E Hero MB and AMD 7950X. This is a newly built system. When I started the computer I got the message below. Because I am not familiar with this or whether Bitlocker or any encryption is enabled, I pressed N and then F1 and continued to the BIOS because I did not want to change anything and wanted to see if I could get to the BIOS, which I did. I understand Bitlocker has something to do with Win 10/11 but as stated I have no OS installed yet and therefore I have no Bitlocker code. I see that I can disable fTPM in Bios but don't know the affects of doing so. Can anyone help me with the next steps to ensure I can load the Win10 and not get locked out.

    Thanks...Al

    New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

     
    Methodical2, Aug 28, 2024
    #3
  4. Darky* Win User

    Keyboard unresponsive during New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV...

    New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed (NO NEW CPU INSTALLED)

    Hi all,

    I am having a very big problem with my PC which I bought 3 months ago. If it matters, it's an Asus Strix G15. Everything was working fine until today. Yesterday I shut down the laptop properly and today I got this weird message:

    New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

    Press Y to reset fTPM, if you have BitLocker or encryption enabled, the system will not boot without a recovery key

    Press N to keep previous fTPM record and continue system boot, fTPM will NOT enable in new CPY, you can swap back to the old CPY to recover TPM related Keys and data

    Needless to say, I did not install a new CPU. I have no BitLocker or encryption enabled (what is this even??) I pressed N, then got in the Windows (checked that I do not have BitLocker enabled), had to reset my pin code but then the same thing happened after I restarted the Windows.

    I did a system restore and the same problem continues. Please advice, should I do, I am freaking out.

    I reached out to Asus for input - at the same time, I see a lot of people simply saying I should press y??
     
    Darky*, Aug 28, 2024
    #4
Thema:

Keyboard unresponsive during New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV...

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    New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed: Hello everyone, i've just got this message when starting my pc today Asus Zenbook UM535QE-XH91TVersion 2.21.1278. Copyright C 2021 AMIBIOS Date: 10/26/2021 10:25:14 Ver: IAXGKO13New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed...Press N to reset fTPM,...
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    New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed: Hello everyone, i've just got this message when starting my pc today Asus Zenbook UM535QE-XH91TVersion 2.21.1278. Copyright C 2021 AMIBIOS Date: 10/26/2021 10:25:14 Ver: IAXGKO13New CPU installed. FTPM/PSP NV corrupted or FTPM/PSP NV structure changed...Press N to reset fTPM,...
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