Windows 10: Keyboard wasn't working, also removed the fingerscan so don't remember my admin password

Please help!


At first I noticed that my laptop keyboard isn't responding so I tried using an on screen one I was still able to login then

In the meantime I managed to somehow remove my fingerscan laptop login option and I can't remember my admin password. I noticed also that my account now looks more like the account of Microsoft when I need to log in and for which I have changed password online via my phone however that password it keeps saying it is incorrect. When logging in I used Ease of Access to access on screen keyboard to be able to type it in. I don't remember my answers to my security questions and PIN also says it also doesn't work. Could this all be related to keyboard? I am not skilled to open the laptop and dettach the battery as I read somewhere and wouldn't make this step unless it is really necessary.


For those who had a similar issue, a suggestion is greatly appreciated!

Thank you

:)

 

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