Windows 10: keypad mouse is not working

I am unable to move or see my mouse. currently I am tabbing in order to search etc.

:)

 

Microsoft Sculpt Ergonomic Keyboard, Mouse and Numeric keypad

I had a set of the above ie Microsoft Sculpt ergonomic keyboard, moue and numeric keypad which all worked fine until I broke the bluetooth receiver.

I bought a universal bluetooth receiver but it didn't work and so I returned it.

I ended up buying a new keyboard on its own with a bluetooth receiver. It didn't come with the numeric keypad or mouse.

I've been trying to connect up my old mouse and numeric keypad to the new bluetooth receiver but with no joy.

I have followed various steps suggested when I have searched for the solution, including uninstalling and reinstalling the drivers etc.

My computer is not finding the mouse.

How can I pair up my old mouse and numeric keypad with the new keyboard and receiver?

Thank you

Modified title from: Mobile Devices / Accessories / Other

 

mouse axis ''X'' is now ''Y'' and viceversa

Hi Richiesco,

I would suggest you to test the issue plugging in a different mouse and see if the issue persists.

You may also test the same mouse on a different computer and let us know the results.

I would also suggest you to follow these steps and test the issue:

• Click on Start.
• Search for Ease of Access and click on Ease of Access mouse settings.
• Turn on Use numeric keypad to move mouse around the screen.
• Check if the mouse moves in the right direction when you use the numeric keypad on the keyboard.

Let us know if it helps.

 

Wireless mouse and keypad not working

Original Title: john

I downloaded Windows10 and now my wireless keypad and mouse are frozen and I cannot access my PC. Both the mouse and keypad worked fine before the download. How can I fix this problem.

Should I uninstall the upgrade and if so how do I do that with my mouse and keypad frozen