Windows 10: KIND HELPFUL AMERICANS: please help stuck w/ no audio device

please help stuck w/ no audio deviceKIND HELPFUL AMERICANS: I am just going to start by saying, yes I am using Windows 7 professional. And, yes I understand that support has ended. Now, I am going to beg for your assistance. Please. I actually became computer obsessed as a senior in HS 1983. And ever since, I have continued learning by experimenting, failing, succeeding and having to completely re-install my os. Im not talking a blue screen... Im talking vertical lines across the screen of my new IBM. Basically, given the time and environment, I will con

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Audio not working! Need Help!!

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

Method 2.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I suggest you to go to the below link, select appropriate Windows operating system and download the audio driver and install same.

http://www.asus.com/support/Download/3/580/0/5/0gOdr7OTSYtNTbh2/45/



Hope this helps. Let us know the result.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?