Windows 10: kindle battery

I know this may sound a stupid question but here goes.....my mums kindle(which she has had a number of years) the battery has run down and I am trying to recharge it,but could I get anothder battery for it or is it not possible.....

 

Kindle App and Windows 10

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• Is this issue confined only with kindle app?
• Are you able to read the notebooks in other apps?

If this issue is only with kindle app then I suggest you to contact the kindle support for further assistance.

Contact Kindle Customer Service: Email, Phone Number & Fax

Or if you have some other issue please do let us know with more information on this issue, so that we can assist you better.

 

Question: a Tablet or a Kindle Fire


a Tablet or a Kindle Fire
this question is not W10 specific, it does have to do with digital devices and internet communication.

i have a basic kindle e-reader that needs to be replace.
I know nothing about "tablets"; i do all my work on a W10 PC.
Q; what can i do on a tablet that i can not do on a Kindle Fire....
Your suggestions are appreciated.

 

Acessing KINDLE collections on Windows 10

Hi Anthony,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

• What happens when you try to access the Kindle collection?
• Are you able to read the notebooks in other apps?

You can download the kindle app using Windows store and install it to check if you are able to access the collection. If issue persist with Kindle app, I suggest you to contact the kindle support for further assistance.

Contact Kindle Customer Service: Email, Phone Number & Fax



Hope this information helps. Post back with updated issue details for further help.

Thank you.