Windows 10: Kingston SSDs Dies

Windows 10 Pro / 1809 / Build 17763.1282

I bought two Kingston SSDs on Windows 10 Pro. Five months after, one (laptop) just died, will not boot. I was asked by BestBuy to take to the Geek Squad, who said it is broken I should call Kingston for a replacement. I called Kingston and was told I would have to pay for shipping to get it replaced. Seriously, still on warranty?

Two days ago, the second SSD (desktop), seem to be slowly delaying commands then, the blue screen. Will not boot. When I connected both SSDs to ma working PC, I get these (please see attached images).

Both disk are the OS disks. The utilities say they are empty (0.00kb). How can. Could someone please give me some education on what went on here?

With HHDs, the disk can still be accessed and retrieve some data. I have some bookmarks I would like to retrieve. With the dead disks connected, I booted with some LiveCDs to retrieve data, but could not even see the disk.

1. Is it logical for the consumer to pay for shipping or maybe I did not read the fine printS.
2. Kingston is a reputable data storage company, why would I lose two SSDs?
3. With the drive inaccessible and at 0.00kb, is there any software or method to recover any data

Thank you all and please keep safe enough





:)

 

Windows 10 - Very Slow Install - Kingston HyperX Predator SSD

Kingston continues to blame Microsoft. Period. How is this the ONLY ssd drive with a problem? Answer-it's kingstons fault. FIRE YOUR SOFTWARE ENGINEERS.

 

Windows 10 - Very Slow Install - Kingston HyperX Predator SSD

Not using a Nvidia card. It has been acknowledged by Kingston that the issue is their flagship SSD, they just can't seem to work out why.

And as I said in an earlier post. I swapped out my Kingston HyperX Predator for my 7 year old beat up HDD and made no other hardware or software changes and the install went flawlessly.

The fault isn't in the SSD itself it is the interaction between the Windows 10 Installer (and in my case Windows 10 as a whole) and the Kingston Firmware (which seems to mean the Marvell Controller).

It requires either a firmware update from Kingston (which they are supposedly working on) or a re-write of the Windows 10 Installer.

As I said Kingston acknowledge the problem, but say they are not sure why it is happening, and I would like some sort of response from Microsoft on the issue, given the SSD is supposed to function independent of the OS environment.

 

ssd disk installation

Hi,

To get specific steps on how to install a Kingston SSD, we recommend contacting the manufacturer of the device.

Feel free to post back if you have other Windows concerns.