Windows 10: Kiosk mode causes all user account to be black screen after applying provisioning package

Discus and support Kiosk mode causes all user account to be black screen after applying provisioning package in Windows Hello & Lockscreen to solve the problem; hi I'm trying to configure kiosk mode in windows 10 pro and also I want to use a custom application as the kiosk app. The custom application is an... Discussion in 'Windows Hello & Lockscreen' started by ~SFND~, Oct 24, 2023.

  1. ~SFND~ Win User

    Kiosk mode causes all user account to be black screen after applying provisioning package


    hi I'm trying to configure kiosk mode in windows 10 pro and also I want to use a custom application as the kiosk app. The custom application is an "indusoft HMI applications" which as a RunStartup.exe in its bin folders, which will open & run the application build using the indusoft HMI software. Indusoft is a software use to create human machine interface application. once a HMI is created, it can be made to run by executing the "RunStartup.exe" application found in the \BIN folders of the indusoft software.So by using windows configuration designer I add the "RunStartup.exe" as the kios

    :)
     
    ~SFND~, Oct 24, 2023
    #1
  2. TCG806 Win User

    Windows 10 1809 LTSC Multi-App Kiosk Provisioning Package unexpected context menu

    I have logged a premier support call with Microsoft (2+weeks old now) about this unexpected behaviour but wanted to know if the community have seen this..

    Background

    1. I have created an advanced provisioning package via the Image and Configuration Designer tool for a multi app kiosk, built the machine and installed the package via SCCM, and deployed the computers to site. All work great.
    2. The service desk gets a call advising that users cant print on these devices via citrix. I review the logs, find the problem, create a new provisioning package and begin to test deploying it out in my lab vms and physical machines.
    3. This is where the unexpected behaviour begins. When i go and remove the existing prov package and then install the new prov package, i reboot and the kiosk account signs in, the printing problem in citrix is resolved,
      however i can now right click the start menu and the context menu appears. There are no other problems except for this.

    If i build the computer from scratch with this new prov package everything works fine with no context menu.

    I need to find a fix so i can reapply provisioning packages without having end users able to have access to the context menu.
     
    TCG806, Oct 24, 2023
    #2
  3. Windows 10 kiosk mode: screen locks after login

    Hi Matthias,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while using Kiosk Mode on Windows 10.



    Since you are being logged out of Kiosk Mode after every login, I suggest you to refer the article

    Troubleshoot kiosk mode issues
    .



    Also, you can try removing and creating the Kiosk account again, follow the steps mentioned below to remove the Kiosk account:



    1. Go to Settings >
      Accounts > Family & other people.
    2. Under Setup a kiosk option click on
      Assigned access.
    3. Now under Kiosk info click on the
      account name and click on Remove kiosk.
    4. Now click on Remove.


    Once the account is removed, refer the article to
    Set up a single-app kiosk
    .



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Oct 24, 2023
    #3
  4. Kiosk mode causes all user account to be black screen after applying provisioning package

    Exiting kiosk mode only shows CMD

    HI all,

    I'm currently doing some research and testing in Windows 10 kiosk mode.

    I have set up single app kiosk mode on a Windows 10 tablet using a package created in Windows Imaging and Configuration Manager.

    I've managed it to run the app fine but when leaving kiosk mode and logging in to another account, I am only presented with a black screen and a command prompt terminal.

    I can then use CMD to open Windows Explorer, but I am unable to exit CMD (it just reopens itself) and the Start menu does not work. I am still able to use the search bar to open anything from the start menu or go in to the settings but I really want to disable
    the CMD from showing and log directly in to a standard account.

    I set the account up using the Provision Kiosk Device wizard in Windows Configuration Manager.

    Can anyone tell me why this is happening?
     
    David Billing, Oct 24, 2023
    #4
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Kiosk mode causes all user account to be black screen after applying provisioning package

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