Windows 10: Kmode_Exception_Not_Handled BSOD Display Flickers and Freezes

Hello,I have a Acer Predator Helios 300 2018 model with gtx 1060 and i7 7850H. My laptop has been running fine untill recently. For couple of weeks when ever I play any games Currently playing Metro Exodus non RTX after 5 min screen flickers and my pc freezes. I have to hard restart the laptop after that. Sometimes it does it immediately after I restart. I have fooled around with under volting but I reset everything about a year ago. I have also used Intel XTU and TS. Event viewer shows that It has something to do with XTU but I uninstalled it about year ago and have clean installed my windo

:)

 

Kmode_exception_not_handled BSOD in Windows 10

Hi Lucas,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  When did the BSOD screen appeared?
  
• 
  Have you made any changes in settings or installed any third party software prior to the issue?
  

I would suggest you to refer to the troubleshooting steps suggested by
Babu V in the link below and check if it helps:

How to troubleshoot blue screen
errors in Windows 10

For more information regarding this error code, you can refer to the link below:

Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED

Check if it helps.



If you need any further assistance, please feel free to contact us again. We will be happy to assist you further.

 

Display flickering in Windows 10

Hi Ravi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with display on Windows 10, we will help you with this issue.

Do let us know if you have made any changes to the operating system prior to this issue?

This issue might have occurred due to corrupted/ incompatible/ outdated display drivers, try the below and check if it helps.

As updating the drivers couldn't resolve the issue, I suggest you to uninstall and re-install the display drivers in safe mode and check if it helps.

Step 1: Try to place the computer in Safe mode with Networking.

Refer: Start your PC in safe mode in
Windows 10

Step 2: Uninstall and update the display driver

Steps to uninstall the drivers for the Display Adapter.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter
  and click on Uninstall.
• Restart the computer.
• Do the same as above steps, right click on the
  Display Adapter and click on Update Driver Software.

Also refer: How to: Install and Update driversin Windows 10

Step 3: Place the computer in normal mode and check if the issue persists.

• Press Windows + R keys to open
  Run command.
• Type msconfig and press
  Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as
  Normal startup, click on Apply
  and Ok.
• Follow onscreen instructions.

For more information refer to: Troubleshoot screen flickering in Windows 10 for
flickering screen.

Hope it helps. Reply to the post with an updated status of this issue to assist you better.

 

Screen flickering in safe mode help!

Hi Yasmeentq,

Thank you for posting your query in Microsoft Community.

I understand your query. I suggest you to follow the steps to get out of safe mode.

• 
  Press Windows key + R
  
• 
  Type msconfig
  
• 
  In msconfig > Boot tab >
  Boot Options > uncheck Safe Boot > APPLY / OK.
  

Screen flickering in Windows 10 is usually caused by incompatible apps or display drivers. I suggest you to refer to the article below and check if it helps.

Troubleshoot screen flickering in Windows 10

http://windows.microsoft.com/en-in/windows-10/troubleshoot-screen-flickering

Regards.