Windows 10: Lag issue between home office and work

I have a remote connection issue with severe lag between my home office computer and my work. The lag opens a window and that is about it on my work computer. The computer with the lag problem has a Ryzen 5 3600 processor, 32GB ram running Windows 11 Pro. My MSP had me test my connection to my work network on another computer from my house and the connection works great except for this machine. They recommended updating the BIOS, which I did yesterday. The motherboard is an ASUS STRIX B550A mother board. The connection speed on the home network is 476/31. Last note, I had the same

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Random lag spikes

Hi,

We would like to know more about your lag issue:

• What browser are you using when you experience a lag?
• Does the lag occur in a particular game?

In the meantime, we suggest you run the System Maintenance troubleshooter. Here are the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting.
• On the left pane, click on View All.
• Click on System Maintenance to run the troubleshooter.

Looking forward to your response.

 

File browsing lag in Windows 10 with OpenVPN drive and MS Office

Hi All,

This is the most complicated and weird issue I've come across in a long while. There are a lot of variables here so let me list them all.

First of all the issue description:

When I browse files on my network drive there's a considerable (3-6 second) lag if I single left-click a MS Office file or if I right-click an MS Office file. This is the baseline. Imagine that you see the list of files/folders in Explorer (or in Total Commander)
and you just click on a MS Office file, highlighting it, and you can see at the bottom of the Explorer window that it takes 3 seconds until the click is acknowledged. If you right-click the file then it is an additional 3 seconds until you get the option list.
All MS Office files seem to have a set lag - meaning a particular file will always lag 3 seconds, the other one will always lag 5 seconds and so on. I can see the lag in the task manager looking at the Ethernet performance, as a huge 500-600kb lag spike can
be seen for the whole duration.

Variables:

You may be wondering why I specify that MS Office file in the issue description: because the lag only happens with MS Office files. If I click or right-click a PDF file - no lag, if a text file - no lag, if any other file other than MS Office - no lag.

This issue only happens if I have Windows 10 installed, with the Office 2013 and 2016 (have not tried earlier Office versions).

The network folder is a Rackspace dedicated CentOS Linux server sharing with Samba and the office PCs use OpenVPN with certificates to access the drive. My Windows 7 pro PCs don't have this issue - only W10.

Another interesting thing to note:

The lag only happens with MS Office files if I actually have MS Office installed. I've tested a clean install of W10, OpenVPN and no Office and I didn't have any file browsing lag of any network files. As soon as I installed Office the lag started.

You also may be wondering if the problem is with the OpenVPN: if I copy a "laggy" file to an FTP server that is also very remote (it is across the Atlantic) then there is no lag.

What I've tried to fix:

Every usual thing you can think of and nothing helped. Also, please assume that I know what I'm doing and try not to suggest things like drivers or checking file integrity. The problem happens on clean install too. With or without IPv6 enabled. It has nothing
to do with context menu (used ShellX to view/disable them). It doesn't depend on our internet connection as I was able to replicate the issue from home too. Does not depend on antivirus or firewall setting as disabling either or both didn't help (using built-in Windows
Defender).

The symptom basically feels like MS Office is trying to do something with its own files preemptively (before opening) - like a pre-scan of a file of some sort. Since I've never seen such behavior I'm asking here to see if anyone may have. Thanks for reading
through my lengthy description.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.