Windows 10: lap top

audio
I have a red x on the icon audio no sound at all

:)

 

FSX on a lap top

I was given FSX as a gift and at that time I had a lap top with a disk drive that I could use. Now, my new lap-top does not have a disk drive but I saw in the box that it came with a product key. does this mean that I can download it on to my new lap-top
with the product key? where can I do that?

 

lap top

Hello I want to take my lap top back to factory mode and start afresh.

 

Mircrophone on Lenovo lap top

Hi,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to perform the below methods and check if it helps.

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the playing Audio troubleshooter
  

Check if it helps.

If the issue persists, I suggest you to download and install the latest drivers from your computer manufacturer website and check if it helps.

I hope the information helps. IF you have any further queries, please feel free to contact us again with the details and updated status of the issue. We will be happy to assist you accordingly.



Thank you.