Windows 10: Laptop battery doesn't work after windows update

Discus and support Laptop battery doesn't work after windows update in Windows 10 Installation and Upgrade to solve the problem; After this windows update was installed KB5018329, I was unable to turn on my Acer Nitro - AN515-55 laptop without plugging it to a power source. It... Discussion in 'Windows 10 Installation and Upgrade' started by Eugene Teng, Nov 4, 2022.

  1. Laptop battery doesn't work after windows update


    After this windows update was installed KB5018329, I was unable to turn on my Acer Nitro - AN515-55 laptop without plugging it to a power source. It seems that the battery is dead and after leaving it to charge for multiple hours, it's still showing 94% only. After using for awhile, the laptop shuts down by itself, as it indicates that the laptop is not charging at all. I have attached a screenshot of the battery report taken over the past 2 days. Issue started happening when it's turned on on 4th Nov 07:01:21.Not sure if it's entirely due to this update. But issue sure is happening after th

    :)
     
    Eugene Teng, Nov 4, 2022
    #1
  2. BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Laptop battery doesn't work after windows update [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Nov 4, 2022
    #2
  3. laptop battery wont charge after latest update

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.
     
    FreeBooter, Nov 4, 2022
    #3
  4. BetoLP Win User

    Laptop battery doesn't work after windows update

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    Laptop battery doesn't work after windows update [​IMG]


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
    BetoLP, Nov 4, 2022
    #4
Thema:

Laptop battery doesn't work after windows update

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