Windows 10: laptop battery

Dear Sirs,


Recently there was a power outage and since then I`m having a problem with my laptop`s battery. The orange light in the laptop goes on for some moments and then goes off again. The machine is working fine without a battery. I tried to take the battery out and reinstall the drivers but that didn`t change anything. Can you please give me some ideas how I bring the battery to work? Thank you.



BIOSK73E.205 04/01/2011
OS BUILD19041.1.amd64fre.vb_release.191206-1406
PLATFORM ROLEMobile
CONNECTED STANDBYNot supported
REPORT TIME2021-01-1312:47:35
Installed batteries

Information about each currently installed battery
NAMEK72--52
MANUFACTURERASUSTek
SERIAL NUMBER-
CHEMISTRYLIon
DESIGN CAPACITY57,200 mWh
FULL CHARGE CAPACITY7,117 mWh
CYCLE COUNT-
Recent usage
Power states over the last 3 days
2021-01-1119:58:49

ActiveAC--​

20:01:08

Suspended--​

20:01:43

ActiveAC--​

2021-01-1200:02:43

Battery changedAC--​

00:02:43

ActiveAC--​

00:02:44

Suspended--​

00:03:19

ActiveAC--​

00:29:14

Suspended--​

00:39:07

Battery changedBattery​

38 %2,695 mWh​

00:39:07

ActiveBattery​

38 %2,695 mWh​

00:39:07

Suspended​

38 %2,695 mWh​

00:39:43

ActiveAC​

38 %2,695 mWh​

00:51:00

Suspended​

38 %2,695 mWh​

01:00:50

ActiveAC​

38 %2,695 mWh​

03:03:12

Suspended​

45 %3,223 mWh​

10:27:37

Battery changedBattery--​

10:27:37

ActiveBattery--​

10:27:37

Suspended--​

10:28:13

ActiveAC--​

19:12:47

Suspended--​

19:15:50

ActiveAC--​

20:35:00

Suspended--​

2021-01-1308:23:43

ActiveAC--​

08:24:03

Battery changedAC​

17 %1,188 mWh​

08:24:03

ActiveAC​

17 %1,188 mWh​

12:47:35

Report generatedAC​

27 %1,936 mWh​

Battery usage
Battery drains over the last 3 days

2021-01-1200:39:07

Active​

0:00:00​

--​

10:27:37

Active​

0:00:00​

--​

Usage history

History of system usage on AC and battery
2021-01-09

--​

0:09:24​

-​

2021-01-10

----​

2021-01-11

--​

3:58:16​

-​

2021-01-12

--​

12:23:51​

-​

Battery capacity history
Charge capacity history of the system's batteries
2021-01-09

7,117 mWh57,200 mWh​

2021-01-10

7,117 mWh57,200 mWh​

2021-01-11

7,117 mWh57,200 mWh​

2021-01-12

1,042 mWh8,382 mWh​

Battery life estimates
Battery life estimates based on observed drains
2021-01-09

----​

2021-01-10

----​

2021-01-11

----​

2021-01-12

----​

Current estimate of battery life based on all observed drains since OS install
Since OS install

:)

 

laptop battery wont charge after latest update

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.